Shift Manager

The Compleat Food Group; Clitheroe; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Salary sacrifice schemes

Retail discounts

Product handouts

EV charging points

GroceryAid

Wellbeing hub

Diet & nutrition advice

Online wellbeing

Learning platform LMS

Career development

Club Compleat rewards

Volunteer days

Job summary

The Compleat Food Group is seeking a Shift Manager to join our Operations team in Clitheroe. Lead shop floor activities to deliver production plans, drive KPI performance, and ensure product quality and safety across shifts.

You'll manage large teams, implement continuous improvement, and collaborate with QA to meet standards. The role offers permanent, full-time hours with a focus on developing people and maintaining a strong safety culture.

Qualifications

• Experience in a similar operational leadership role within a manufacturing or production environment.
• Experience leading and managing large operational teams in a fast-paced environment.
• Strong understanding of production performance, labour planning, waste reduction and continuous improvement principles.

Responsibilities

• Lead shop floor operations to deliver production plans on time, to quality standards and within labour targets.
• Drive operational performance through KPI management, including OEE, waste, labour efficiency, cost and non-conformance.
• Monitor production performance, investigate operational and quality issues, and ensure corrective actions are completed.
• Ensure materials, resources and processes are in place to support efficient production.
• Champion continuous improvement initiatives to optimise performance and challenge existing standards.
• Lead regular team briefings to communicate performance, priorities and business updates.
• Collaborate with QA and cross-functional teams to maintain food safety, product quality, traceability and compliance.
• Support new product development (NPD) trials, operational reporting and factory improvement projects.
• Coach, motivate and develop teams, supporting Group Leaders and driving accountability, engagement and performance.
• Manage skills development, communication and team recognition to build a high-performing culture.
• Promote a strong health, safety and food safety culture, ensuring compliance and addressing unsafe practices promptly.

Job description

Join Our Operations Team at The Compleat Food Group!

We’re excited to offer an incredible opportunity for a Shift Manager to join our dedicated and professional Operations team in Clitheroe!

Who We Are:

At The Compleat Food Group, we're on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making a positive impact.

Our team of over c.6,500 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall's Pastry, Squeaky Bean, and Unearthed.

Working Hours:

5:30am – 6pm

Week 1: Mon, Tues, Sat

Week 2: Sun, Weds, Thurs, Fri

Role Type: Permanent, Full Time

Location: Clitheroe

Your Duties Will Include:

• Lead shop floor operations to deliver production plans on time, to quality standards and within labour targets.
• Drive operational performance through KPI management, including OEE, waste, labour efficiency, cost and non-conformance.
• Monitor production performance, investigate operational and quality issues, and ensure corrective actions are completed.
• Ensure materials, resources and processes are in place to support efficient production.
• Champion continuous improvement initiatives to optimise performance and challenge existing standards.
• Lead regular team briefings to communicate performance, priorities and business updates.
• Collaborate with QA and cross-functional teams to maintain food safety, product quality, traceability and compliance.
• Support new product development (NPD) trials, operational reporting and factory improvement projects.
• Coach, motivate and develop teams, supporting Group Leaders and driving accountability, engagement and performance.
• Manage skills development, communication and team recognition to build a high-performing culture.
• Promote a strong health, safety and food safety culture, ensuring compliance and addressing unsafe practices promptly.

About You:

• Experience in a similar operational leadership role within a manufacturing or production environment.
• Experience leading and managing large operational teams in a fast-paced environment.
• Strong understanding of production performance, labour planning, waste reduction and continuous improvement principles.

Qualifications

• Relevant qualification in food manufacturing, production management or a related discipline.
• Level 3 or Level 4 Food Safety and Hygiene qualification.
• HACCP Level 3 or Level 4 qualification.
• IOSH accreditation.
• Auditing experience or skills.

Why Join Us?

At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth:

• Salary Sacrifice Schemes – including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points – available at selected sites
• 24/7 access to GroceryAid for free financial, emotional, and practical support
• Physical Wellbeing Hub – free on-demand exercise classes, gym discounts
• Free diet & nutrition advice with access to thousands of healthy recipes
• Online wellbeing support – from mindfulness to lifestyle resources
• Financial wellbeing tools – including mortgage calculators, budgeting tools, and financial aid
• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Company Mentoring Scheme to add depth and really support your career journey
• Recognition through Club Compleat rewards

Community & Culture

• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups – including Women @ Compleat
• New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies:

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.

By submitting your CV and personal information, you consent to The Compleat Food Group processing your personal data for the purposes of assessing your application for employment. Your data will be processed in accordance with the UK GDPR and the Data Protection Act 2018.

We will use your personal data solely for recruitment and selection purposes, and it will be securely stored and accessible only to authorized HR and hiring personnel. If your application is unsuccessful, we will retain your details for up to 24 months unless you request earlier deletion.

You have the right to:

• Access, correct, or request deletion of your personal data
• Withdraw your consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

For more information on how we handle your data, please refer to our Privacy Policy.