Shift Manager

Greggs; Buxton; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a well-known food service brand as a Shift Manager in Buxton. You'll lead a team dedicated to exceptional customer service across various channels, ensuring a positive shopping experience. With competitive pay and numerous employee benefits, it's a rewarding role for those who thrive in fast-paced environments.

Benefits

Colleague discount of up to 50% on Greggs products

Free hot drinks during your shift

Paid breaks

Sharing 10% of profits with colleagues

Health and Wellbeing App

Holiday entitlement increases with tenure

Pension scheme with up to 7% employer match

Employee assistance app and helpline

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results.
• Lead by example and serve customers efficiently.
• Manage product preparation, display maintenance, and shop cleanliness.

Skills

Customer Service

Leadership

Team Motivation

Job description

About the role

Join us as a Shift Manager and be part of a team that prioritizes customer satisfaction. As a member of the management team, you'll be responsible for overseeing the shop when the Manager isn't present. You'll motivate and engage the team, ensuring they have everything needed to excel. We serve customers through various channels including in-shop, delivery, Click+Collect, and drive-thru. Your role will be to ensure customers have a brilliant experience, whether shopping in-store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards
2. Lead by example and serve customers efficiently and courteously
3. Prepare products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with a variety of options
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay, paid weekly
• Colleague discount of up to 50% on Greggs products for you and a family member
• Free hot drinks during your shift
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Holiday entitlement increases with your tenure
• Colleague share plans for investing and saving
• Pension scheme with up to 7% employer match
• Employee assistance app and helpline for wellbeing support
• Long service awards
• Savings and discounts for shopping, leisure, and wellbeing

About you

You should be reliable with natural leadership abilities and a passion for delivering exceptional customer service. Supporting an inclusive culture that values diversity is important. If you have previous supervisory experience in a customer-focused environment and meet the role's availability requirements, we encourage you to apply.

About us

At Greggs, we love what we do and have fun! Our culture is built on support and positive behavior. Everyone is welcome regardless of background, preferences, or beliefs. Learn more about us on our website.

Please note: If you are not a passport holder of the country where the vacancy is located, you may need a work permit. Do not provide bank or payment details when applying. All applications should be submitted via the 'Apply now' button. This job posting was created on 25/06/2025 by TN United Kingdom.