Shift Manager

Greggs; Belfast; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading company as a Shift Manager where you’ll inspire your team and ensure exceptional customer service. This role involves leading day-to-day operations, motivating staff, and maintaining quality standards in a fast-paced environment. Enjoy competitive pay, great benefits, and a supportive culture focused on team success.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks while on shift

Paid breaks

Sharing 10% of all profits with colleagues

Health and Wellbeing App

Holiday entitlement increasing with career progression

Pension scheme with up to 7% employer match

Confidential employee assistance app

Long service awards

Qualifications

• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.
• Previous supervisory experience preferred.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Serve customers in a fast and friendly manner.
• Keep the shop clean, tidy, and presentable.

Skills

Leadership

Customer Service

Team Motivation

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us — whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with plenty of choices
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount of up to 50% on our products for you and a family member
• Free hot drinks while on shift
• Paid breaks to recharge
• Sharing 10% of all profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Holiday entitlement that increases with your career progression
• Colleague share plans for investing and saving
• Pension scheme with up to 7% employer match
• Confidential employee assistance app and helpline
• Long service awards
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You should support an inclusive culture, valuing diversity. Previous supervisory experience in a customer-focused environment is preferred. If you meet the availability requirements, apply now!

About us

At Greggs, we love what we do and have fun! Our culture is about supporting each other. Everyone’s welcome—regardless of background, preferences, or beliefs. We want all colleagues to feel valued and authentic at work. You can read more about us here.