Shift Manager

Twinings; Andover; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

25 days holiday + 8 bank holidays

Yearly bonus

Onsite Gym and Wellbeing Centre

Perkbox employee discounts

Pension scheme (employer match)

Cycle to work scheme

SimplyHealth Cash plan

Onsite staff shop and discounts

Electric Car Scheme

Job summary

Twinings Andover Supply Centre is seeking a Shift Manager to lead a small team on a rotating double shift, ensuring safety, quality and timely production. You will drive process improvements, manage incidents, and coordinate with the Production Manager to meet targets.

The role requires previous team leadership experience in manufacturing, plus Lean/5S knowledge. Excellent stakeholder relations and the ability to manage resources are essential.

Qualifications

• Team Leader role: baseline leadership responsibilities.
• Continuous Improvement and Lean techniques (5S) applied in manufacturing.
• NVQ or Vocational Equivalent required.

Responsibilities

• Lead the ASC Andover shift to deliver safe, high quality products on time and at minimum cost.
• Monitor and sign off on documentation for audit compliance in the shift.
• Manage KPI areas: Safety, Quality, Performance, Waste and Labour.

Skills

Team leadership

Lean techniques

Quality improvement

Changeovers

KPI management

Coaching

Stakeholder relations

Continuous improvement

Education

NVQ or Vocational Equivalent

Job description

Shift Manager

Application Deadline: 23 September 2026

Department: Andover Supply Centre

Employment Type: Permanent - Full Time

Location: Andover

Description

Great People Work Here

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which will value you and encourage you? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.

We're looking for people who don't just come here, but who want to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

The Shift Manager is a key role within the Supply Centre Manufacturing Operations and is integral to delivering our Supply Centre aims.

As a key communicator for ASC Andover Supply Centre (Andover Manufacturing facility supplying into UK&I Market), the role will provide clarity on our direction and vision and through focused support and development of individuals in a shift environment, the Team Leader will build a team to deliver safe, premium quality products to customers on time and at minimum cost.

The Shift Manager is a role model for the team (Technicians, between 5-10) and will work ina rotating double days 6am - 2pm, 2pm - 10pm. (to include infrequent night working if required, flexibility as and when business requires). There is also a requirement for day shift work for project purposes.

Skills and expertise

• Work with the operations teams deliver process improvements
• Monitoring and evaluation/sign off of documentation for audit compliance in the shift.
• Raising, investigating Quality Non-conformances.
• Conducting some quality inspection checks/camera validation if required.
• Carry out Line Clearance, changeover process sign offs.
• Responsible for Shift KPI's- Safety, Quality, Performance, Waste, Labour etc.
• Monthly 1-2-1 meetings with each team member.
• Ensure administrative and people management duties are carried out in an accurate and timely manner in relation to absence management to include investigations and disciplinary process.
• Take corrective action on issues which significantly impact core KPIs.
• Recruitment, selection and induction of new ASC team members to ensure they are aligned to our values and behaviours.
• Effective escalation of proportionate issues to Production Manager in a timely manner and with relevant detail.
• Ensure stock accuracy and stock transactions are completed on time and in full
• Reduce waste within area by ensuring standards and targets are met.

Skills, Knowledge and Expertise

• At least 3 years working within a Team Leader role.
• NVQ or Vocational Equivalent.
• Coaching experience and working with multidiscipline teams.
• Proven track record in delivering improvements and achieving challenging goal through others.
• Experience managing projects end to end.
• An understanding of the manufacturing and engineering environment in a Team leader position.
• Experience of using and/or implementing Continuous Improvement and Lean techniques such as 5S.
• Ability to build strong relationships with all stakeholders and demonstrate genuine concern for others.

Benefits

• 25 days holiday plus 8 bank holidays and the option to buy and sell holidays.
• Yearly bonus based on personal contribution and financial performance.
• Onsite Gym and Wellbeing Centre.
• Perkbox - employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more.
• Pension scheme with your contributions matched for up to 10% of your salary.
• Cycle to work scheme.
• SimplyHealth Cash plan.
• Onsite Staff shop and online staff discounts.
• Electric Car Scheme.