Shift Leader - Weekly Pay, Customer-First, Fast-Paced Shop

Greggs plc; Gateshead; Remote; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay (weekly)

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Holiday entitlement growth

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc in Low Fell, United Kingdom, is looking for a Shift Manager to lead a small team and ensure excellent customer service during daily operations. You will supervise staff, manage shift coverage, and keep the shop welcoming and well stocked.

The role offers a competitive hourly pay of £14.00, weekly pay, and benefits including staff discounts, free hot drinks, paid breaks and a pension plan. Previous supervisory experience is desirable for this customer-focused retail position.

Qualifications

• Experience leading a team in a customer-facing setting.
• Ability to motivate and develop staff.
• Strong focus on delivering excellent customer experience.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards in the shop.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products (sandwiches) and manage ovens as needed.
• Ensure displays are fully stocked and the shop is clean and presentable.
• Manage shift coverage and support the Store Manager as required.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs plc in Low Fell, United Kingdom, is looking for a Shift Manager to lead a small team and ensure excellent customer service during daily operations. You will supervise staff, manage shift coverage, and keep the shop welcoming and well stocked.

The role offers a competitive hourly pay of £14.00, weekly pay, and benefits including staff discounts, free hot drinks, paid breaks and a pension plan. Previous supervisory experience is desirable for this customer-focused retail position.