Shift Leader — Senior Care Assistant (Care Home)

MHA; Norwich; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days holiday

Pension plan

DBS checks

Counselling services

Flexible annual leave

Discounts

Induction & training

Long service awards

Job summary

MHA's Cromwell House in Norwich is seeking a Senior Care Assistant (Relief) to lead shifts and deliver person-centred care. You will deputise for senior colleagues, supervise staff, and support residents with dignity and choice.

You’ll promote safety, complete audits, help with care planning, and contribute to a warm, inclusive home where colleagues and residents thrive. DBS checks are provided.

Qualifications

• Previous experience working in a care setting.
• Experience of leading a shift or deputising for a manager.
• Good IT skills, including use of email and basic office systems.
• Strong communication skills, both verbal and written.

Responsibilities

• Take temporary charge of the home during the absence of other senior colleagues, ensuring safe and effective day-to-day running.
• Lead, support and supervise care and ancillary staff, helping them reach required standards and develop their skills.
• Provide hands-on care and health supervision to residents when required, always promoting dignity, privacy and choice.
• Support the Home Manager in meeting statutory, regulatory and organisational requirements, including record-keeping and audits.
• Administer medication in line with the Medication Policy where delegated.
• Support care planning, key working and the development of meaningful activities that enhance residents’ quality of life.
• Carry out or support regular 1:1s, supervisions and appraisals in line with policy.
• Promote good practice in health & safety, fire safety, food safety and infection prevention.
• Be flexible to cover care shifts, on-call duties and occasional travel for meetings or training.

Skills

Leadership

Team motivation

Communication skills

IT skills

Education

Level 3 Diploma in Adult Care

Tools

Email

Microsoft Office

Job description

MHA's Cromwell House in Norwich is seeking a Senior Care Assistant (Relief) to lead shifts and deliver person-centred care. You will deputise for senior colleagues, supervise staff, and support residents with dignity and choice.

You’ll promote safety, complete audits, help with care planning, and contribute to a warm, inclusive home where colleagues and residents thrive. DBS checks are provided.