Shift Leader - People-First Ops & Growth Path

JOE & THE JUICE; Dartford; On-site; GBP 17,000 - 23,000; Full time

Job summary

Joe & The Juice in Dartford is seeking a Shift Manager to oversee the daily operations of the assigned shift, ensuring high standards of service and a smooth workflow.

You will lead the team, train Juicers, monitor DCWF, and keep the guest experience at the heart of all decisions while contributing to financial results. A dynamic, music-filled environment awaits leaders who thrive on speed and guest smiles.

Responsibilities

• DCWF: Ensure DCWF is executed to the highest possible standards by following the set structure and by observing operational gaps based on traffic in the store.
• Cleanliness & Standards: Oversee, delegate, and follow up on checklists in the task-monitoring system to ensure adherence with our food & bar safety principles: Pink Standard.
• Juicer Training: Carry out planned Juicer training following our global training mantra: “Knowledge - Training – Practice – Validation” leading to skilled, engaged, and dedicated team members.
• Guest Experience: Lead by example, encourage, and follow up on the team to deliver exceptional guest experience through our brand behaviour principles.
• Financial Accountability: Monitor and optimize the sales performance during shifts by communicating and following up on daily commercial targets.

Job description

Joe & The Juice in Dartford is seeking a Shift Manager to oversee the daily operations of the assigned shift, ensuring high standards of service and a smooth workflow.

You will lead the team, train Juicers, monitor DCWF, and keep the guest experience at the heart of all decisions while contributing to financial results. A dynamic, music-filled environment awaits leaders who thrive on speed and guest smiles.