Shift Leader – Operational Excellence in Manufacturing

Ferrero; Halstead; On-site; GBP 32,000 - 46,000; Full time

Job summary

Ferrero in Halstead is seeking a Team Leader to drive safe, efficient production and continuous improvement across the line. You will lead operators, coordinate shifts and ensure SQCDME targets are met while upholding health, food safety and quality standards.

You will develop your team, manage training, mentor staff and act as the link to site leadership. The role requires strong communication, problem solving and a commitment to Ferrero's safety culture and operational excellence.

Qualifications

• Experience in a manufacturing/production environment with proven leadership
• Ability to coach, develop and motivate teams to deliver targets
• Strong communication skills across shifts and with stakeholders
• Commitment to safety, quality and continuous improvement (FOX)

Responsibilities

• Lead day-to-day activities in your production area, supporting people, processes and performance to hit targets
• Act as a key link between operators and site leadership, fostering a positive team culture and clear shift communication
• Step into the Manager role when required to maintain continuity and performance
• Ensure safe, efficient and compliant operation of the designated production area and lines
• Guide operators to meet performance targets while upholding health and food safety, hygiene and quality standards
• Oversee daily production activities, monitor line performance and coordinate resources to meet delivery commitments
• Identify issues, lead problem-solving and ensure escalation processes are followed
• Coordinate training, maintain capability matrices, ensure training compliance, and develop opportunities
• Provide coaching and feedback to operators and foster accountability and continuous improvement
• Drive Ferrero Operational Excellence (FOX) and ongoing efficiency improvements across the line
• Maintain effective shift handovers and engage with stakeholders to sustain excellence
• Utilise data and KPIs to support decision making and balance competing priorities

Skills

Team leadership

Operational excellence

Health and safety

Quality processes

Problem solving

Communication

Data-driven decision making

MS Office

Tools

MS Office

Job description

Ferrero in Halstead is seeking a Team Leader to drive safe, efficient production and continuous improvement across the line. You will lead operators, coordinate shifts and ensure SQCDME targets are met while upholding health, food safety and quality standards.

You will develop your team, manage training, mentor staff and act as the link to site leadership. The role requires strong communication, problem solving and a commitment to Ferrero's safety culture and operational excellence.