Shift Leader — Inspire a Fast, Friendly Customer Experience

Greggs plc; Whitstable; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Wellbeing app

Holiday entitlement

Share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc is seeking a Shift Manager to lead our shop when the Manager isn't around, motivating the team and ensuring customers have a brilliant experience across in-store, delivery, Click + Collect and drive-through. You’ll oversee prep, keep displays stocked, maintain cleanliness, and set high standards while delivering friendly, fast service.

We offer competitive pay paid weekly, colleague discounts, free hot drinks, paid breaks, profit sharing, wellbeing support, holiday entitlement, share

Qualifications

• Reliability with natural leadership and customer-focused approach.
• Previous team supervisory experience in a fast-paced environment.
• Availability to cover shifts as required.

Responsibilities

• Inspire and lead the shop team during shifts.
• Serve customers in a fast, friendly manner.
• Prepare products, including sandwiches and ovens management.
• Keep displays stocked and shop tidy.
• Ensure high standards of cleanliness and presentation.

Skills

Team leadership

Customer service

Communication skills

Reliability

Job description

Greggs plc is seeking a Shift Manager to lead our shop when the Manager isn't around, motivating the team and ensuring customers have a brilliant experience across in-store, delivery, Click + Collect and drive-through. You’ll oversee prep, keep displays stocked, maintain cleanliness, and set high standards while delivering friendly, fast service.

We offer competitive pay paid weekly, colleague discounts, free hot drinks, paid breaks, profit sharing, wellbeing support, holiday entitlement, share