Shift Leader: Inspire Fast, Friendly Service & Smooth Ops

Greggs plc; Cupar; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount

Free hot drinks on shift

Paid breaks

Share of profits 10%

Health and wellbeing app

Holiday entitlement growth

Colleague share plans

Pension scheme matched up to 7%

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc is seeking a Shift Manager to help look after the shop when the Manager isn’t around. You’ll engage and motivate the team, ensuring customers have a brilliant experience whether ordering in-store or online.

As part of the management team, you will lead by example, prepare products, manage ovens, keep displays stocked, and maintain a clean, presentable shop. The role offers weekend work and a focus on excellent service.

Qualifications

• You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
• You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

Job description

Greggs plc is seeking a Shift Manager to help look after the shop when the Manager isn’t around. You’ll engage and motivate the team, ensuring customers have a brilliant experience whether ordering in-store or online.

As part of the management team, you will lead by example, prepare products, manage ovens, keep displays stocked, and maintain a clean, presentable shop. The role offers weekend work and a focus on excellent service.