Shift Leader — Fast-Paced Retail, Flexible Hours

Tesco Retail; Slough; On-site; GBP 19,000 - 22,000; Full time

Job summary

Tesco is seeking a Shift Leader to oversee store operations and coach a diverse team. You will coordinate tasks, ensure customers receive outstanding service, and drive improvements in daily store performance. The role offers flexibility in hours and responsibilities, with a focus on maintaining a smooth, safe shopping environment for customers and colleagues.

Applicants should be ready to work within scheduled windows and manage priorities across shifts while upholding Tesco standards.

Qualifications

• Be a role model for great customer service.
• Lead and develop colleagues to deliver store objectives.
• Demonstrate adaptability to changing store needs.

Responsibilities

• In a fast-paced retail environment, no day is the same and you will drive continuous improvement.
• Take ownership by coordinating a team to deliver store outcomes.
• You focus on customer needs and coach the team to enhance service.
• You will monitor team performance and implement practical improvements.

Skills

Customer service

Team leadership

Communication

Flexibility

Decision making

Job description

Tesco is seeking a Shift Leader to oversee store operations and coach a diverse team. You will coordinate tasks, ensure customers receive outstanding service, and drive improvements in daily store performance. The role offers flexibility in hours and responsibilities, with a focus on maintaining a smooth, safe shopping environment for customers and colleagues.

Applicants should be ready to work within scheduled windows and manage priorities across shifts while upholding Tesco standards.