Shift Leader - Deliver Memorable Service & Smooth Shifts

Greene King; Norwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

33% discount on food and drink

50% discount at Greene King Inns

Refer a friend bonuses

Wagestream access

Job summary

A leading pub chain in Norwich is seeking a Team Leader to ensure smooth operations and deliver exceptional customer service. You will lead your team to maintain high standards, resolve issues, and create memorable experiences for our customers. The ideal candidate should possess strong leadership skills and the ability to think on their feet in a busy environment. This role offers competitive pay and various employee benefits including discounts and career advancement opportunities.

Qualifications

• Ability to lead a team and ensure smooth operation during shifts.
• Experience in providing outstanding customer service.
• Capacity to resolve issues independently in management's absence.

Responsibilities

• Lead and coordinate the team during busy shifts.
• Ensure customers receive a memorable experience.
• Maintain safety, legal standards, and cleanliness in the bar.

Skills

Team leadership

Customer service

Problem-solving

Attention to detail

Job description

A leading pub chain in Norwich is seeking a Team Leader to ensure smooth operations and deliver exceptional customer service. You will lead your team to maintain high standards, resolve issues, and create memorable experiences for our customers. The ideal candidate should possess strong leadership skills and the ability to think on their feet in a busy environment. This role offers competitive pay and various employee benefits including discounts and career advancement opportunities.