Shift Leader at Motorway Services — Path to Management

Moto Hospitality; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known motorway services company is seeking a Supervisor to lead the team at Donington Park Services. In this role, you will be responsible for ensuring high brand standards and exceptional customer service. Ideal candidates will have previous supervisory experience and a genuine passion for providing memorable customer experiences. Flexible working hours are available, and the company offers excellent benefits such as an annual bonus and colleague discounts.

Benefits

Annual bonus up to £3,445

Up to 60% discount for colleagues and family

Enhanced benefits including pension

Development opportunities with funded qualifications

Qualifications

• Previous experience of leading or supervising a team is highly desirable.
• Passion for delivering a memorable customer experience.
• Great communication skills and comfortable making decisions.
• Ability to work on own initiative under pressure.

Responsibilities

• Lead teams to achieve and deliver brand standards.
• Maximise profit by driving sales and controlling costs.
• Process stock counts and orders.
• Set targets for the team with the Store Manager.
• Spend time coaching Team Members.
• Take ownership of customer feedback.

Skills

Leadership

Customer service

Communication

Decision making

Job description

A well-known motorway services company is seeking a Supervisor to lead the team at Donington Park Services. In this role, you will be responsible for ensuring high brand standards and exceptional customer service. Ideal candidates will have previous supervisory experience and a genuine passion for providing memorable customer experiences. Flexible working hours are available, and the company offers excellent benefits such as an annual bonus and colleague discounts.