Shift Leader

Harris & Hoole Ltd; Twickenham; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Unlimited free drinks on shift

Food discounts on shift

Discounts off shift

Recommend A Friend scheme

Length of service recognition

Benefits platform with discounts

Job summary

Harris + Hoole is looking for a Shift Leader to help run the shop, lead the team and deliver outstanding coffee and food standards. You will be supported by excellent training and encouraged to grow in a friendly environment.

The role emphasizes great customer interaction, a welcoming team atmosphere, and opportunities to develop personally and professionally within the company.

Qualifications

• No experience required; brilliant training provided.

Responsibilities

• Lead the team and support in the running of the shop.
• Deliver great customer service and maintain high standards of coffee and food.
• Help ensure smooth operations and a positive customer experience.

Skills

Team leadership

Customer service

Training

Job description

At Harris + Hoole, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the shop – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way at our various company events. There’s something for everyone.

The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!