Shift Leader

Harris & Hoole Ltd; Greater London; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Free drinks on shift

Food discounts on shift

Refer a Friend £750

Benefits platform access

Company events

Job summary

Harris + Hoole is hiring a Shift Leader in London to oversee daily shop operations and lead the team in delivering top-quality coffee and food. You will ensure excellent customer service and maintain brand standards during your shift.

The role welcomes applicants with or without prior supervisor experience, with training provided and opportunities for career growth and professional development. Generous staff discounts apply.

Qualifications

• Experience as supervisor or team leader preferred.
• No experience required, training provided.

Responsibilities

• Lead the shop team and manage daily operations.
• Deliver excellent customer service and maintain standards.
• Support in running the shop and ensure a smooth shift.

Skills

Customer service

Team leadership

Communication

Job description

At Harris + Hoole, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the shop – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way at our various company events. There’s something for everyone.

The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!