Shift Lead

Proactive Global; Smethwick; On-site; GBP 35,000 - 40,000; Full time

Job summary

Proactive Global is seeking an AutoStore Shift Lead for our West Midlands operation. You will own the day-to-day AutoStore system, acting as the main contact for IT bugs, admin issues, breakdowns and troubleshooting to keep the operation running smoothly.

The AutoStore rollout is recent and there are teething challenges to resolve. This role offers strong change-management responsibility, with progression opportunities as the site grows; experience with AutoStore or Ocado grid is preferred.

Qualifications

• Experience in an automated warehouse environment.
• Strong troubleshooting and problem-solving skills.
• Experience dealing with system issues and breakdowns.
• Ability to take ownership of AutoStore-related issues.
• Proactive approach and confidence in a fast-changing environment.

Responsibilities

• Own day-to-day AutoStore operation and act as primary contact for IT bugs, admin issues, breakdowns and troubleshooting.
• Ensure the AutoStore system runs smoothly and disruption is minimised.
• Help drive change management and continuous improvement as automation expands.

Skills

Automation

Troubleshooting

System issues handling

Ownership

Proactive approach

Job description

AutoStore Shift Lead

West Midlands area

Shift: 10:00am - 6:00pm

Salary: £35,000 - £40,000 per annum

We are currently recruiting for an experienced AutoStore Shift Lead to join a growing operation that is taking its first major steps into warehouse automation.

The Role & Opportunity

You’ll take ownership of the day-to-day AutoStore operation, acting as the key point of contact for IT bugs, admin issues, breakdowns and troubleshooting, ensuring the system runs smoothly and disruption is minimised.

The AutoStore system was recently launched and implemented within three months, so there are some natural teething issues to resolve. AutoStore currently supports the site's online operation, with a shuttle system planned for the future to support the bulk-picking operation. The site is approximately 65,000 sq. ft. with around 200 employees UK-wide.

You’ll also play an important role in change management and continuous improvement as the site develops its automation strategy, with strong progression opportunities available as the operation grows.

About You

We’re looking for someone with previous experience working with either an AutoStore system or an Ocado grid.

• Experience in an automated warehouse environment.
• Strong troubleshooting and problem-solving skills.
• Experience dealing with system issues and breakdowns.
• The ability to take ownership of AutoStore-related issues.
• A proactive approach and confidence working in a fast-changing environment.

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.