Shift Engineer - 5 Star Hotel

Quest Employment; Watford; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free meals

Commute support

Leisure access

Relocation support

Uniform & gear

Job summary

Quest Employment is supporting a luxury Hertfordshire resort in recruiting a Shift Engineer to join the maintenance team. You will handle preventative and reactive maintenance across guest areas and back-of-house facilities, ensuring smooth operations.

The role requires experience in hotel maintenance, relevant City & Guilds qualification, and the ability to work a varied shift pattern including weekends. Strong communication and problem-solving are essential for success.

Qualifications

• Experience in hotel or luxury hospitality maintenance.
• City & Guilds level or equivalent in mechanical or electrical systems.
• Flexible shift pattern including weekends and nights.
• Strong problem-solving and communication skills.

Responsibilities

• Perform mechanical, electrical, and general building maintenance.
• Liaise with hotel departments to prioritise urgent maintenance requests and tasks.
• Source parts and materials and complete jobs to deadlines.
• Maintain clear communication with department managers to minimise disruption.

Skills

Maintenance experience

Problem solving

Communication skills

Flexibility

Education

City & Guilds qualification

Job description

Location: Watford, Hertfordshire (WD3 4TG)

Salary: £35,000 per annum + Benefits

Hours: Full-Time, Shift Rota basis (Flexibility required)

About the Client

Set across 300 acres of stunning Hertfordshire countryside, our client is a renowned, family-owned luxury 5-star resort. Known for delivering world-class hospitality, their extensive estate features fine dining restaurants, an award-winning spa and health club, and a championship golf course.

They pride themselves on treating both guests and staff as individuals, offering a supportive, team-driven environment where every employee is truly valued.

The Role

We are seeking an experienced and adaptable Shift Engineer to join a high-performing Maintenance team. In this dynamic role, you will be key to keeping the entire estate running smoothly - handling everything from routine preventative maintenance to reactive repairs across both guest-facing areas and behind-the-scenes facilities.

Key Responsibilities:

• Liaise with various hotel departments to prioritise urgent maintenance requests and daily tasks.

• Source necessary parts and materials to complete jobs efficiently and within set deadlines.

• Perform mechanical, electrical, and general building maintenance repairs to 5-star standards.

• Maintain clear communication with department managers to minimise disruption to hotel operations and guest experiences.

Typical Shifts

Shifts operate on a flexible rota basis, including weekends and potential night coverage depending on business needs:

• Early: 07:30 - 16:00

• Mid: 10:30 - 19:00

• Late: 14:30 - 23:00

What We Are Looking For

• Experience: Proven track record in maintenance within a hotel, high-end hospitality, or similar fast-paced environment.

• Qualifications: Recognized mechanical or electrical qualification (ideally City & Guilds level or equivalent).

• Skills: Strong problem-solving ability, self-motivation, and excellent communication skills.

• Flexibility: Willingness to work a varied shift pattern, including weekends and occasional nights.

Benefits & Perks

• Free Meals: Complimentary meal provided on shift in the staff canteen.

• Commute Support: Subsidised shuttle bus service running from Watford town centre.

• Leisure Access: Free use of world-class hotel facilities, including the gym and swimming pool.

• Relocation Support: Subsidised staff accommodation available if required.

• Uniform & Gear: Full uniform and essential equipment provided.