Shift Engineer

Mandarin Oriental; Greater London; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

3 complimentary nights per year

Length of service increases holidays

Discounts at properties

F&B & Spa discounts

Healthcare cash plan

Life Insurance benefits

Pension plan

Job summary

Mandarin Oriental Hotel Group is seeking a Shift Engineer for One Hyde Park in London. You will maintain mechanical and electrical systems, and oversee the building fabric across common and back-of-house areas.

Join a luxury team providing exceptional service. The role operates on a 4 on, 4 off 12-hour shift pattern, with day and night rotations and weekend/bank holiday coverage. A proactive, team-oriented mindset is essential to ensure resident comfort and safety.

Qualifications

• Proficiency in HVAC, electrical, plumbing and general maintenance.
• Experience in a similar hospitality environment.
• Knowledge of Fire, Life and Safety systems.
• An apprenticeship or certificate in engineering.
• Ability to identify and troubleshoot issues quickly with minimal disruption.
• Inquisitive, eager to learn and stay calm under pressure.
• Able to work as part of a team and independently when required.
• Friendly, professional demeanour with residents and guests.

Responsibilities

• Inspect, test, maintain and repair mechanical and electrical systems and building fabric of the property.
• Conduct and record life-safety inspections.
• Be part of the emergency response team.

Skills

HVAC systems

Electrical systems

Plumbing

General maintenance

Teamwork

Troubleshooting

Calm under pressure

Customer service

Education

Apprenticeship or certificate in engineering

Job description

SHIFT ENGINEER, ONE HYDE PARK

4 days on, 4 days off, 12 hours shifts

We’re looking for a Shift Engineer to join our Engineering team at One Hyde Park.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

One Hyde Park is London’s most iconic address: designed by pre‑eminent architect Richard Rogers, the development of 85 apartments and three exclusive boutiques within four pavilions is known to be the most luxurious address in London.

Serviced by Mandarin Oriental Hotel Group, One Hyde Park is one of 22 residences under the group and offers the same luxurious, kind and generous service to the residents as Mandarin Oriental offers their guests.

As a Shift Engineer at One Hyde Park, you will be responsible for:

• Inspection, testing, maintenance and repair of the mechanical systems, electrical systems and building fabric of the common and back of house areas of the property.
• To conduct and record inspections of the life‑safety systems.
• To form part of the emergency response team.

As a Shift Engineer, you will be working on a 4 on, 4 off rotating shift basis of 12‑hour shifts. Shift patterns will vary from day and night shifts (including weekends and bank holidays), so flexibility is required where applicable.

To be a successful Shift Engineer candidate, you will have or be:

• Proficiency in various technical areas such as HVAC systems, electrical systems, plumbing, and general maintenance is crucial,
• Experience in a similar environment,
• Working knowledge of Fire, Life, Health and Safety systems,
• An apprenticeship or certificate in a relevant engineering field,
• An ability to quickly identify and troubleshoot issues that arise, ensuring minimal disruption to residents’ comfort and safety,
• Inquisitive and keen to learn, with a desire to see a task through to its completion and keep calm under pressure
• Enjoy working as part of a team yet can work effectively unsupervised,
• A friendly and professional demeanour when interacting with residents, providing excellent service while respecting their privacy and preferences.

Our Commitment To You

• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.
• 3 complimentary nights per year, increasing to 5 with length of service
• Discounted stays at our beautiful properties across the Group
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
• 50% F&B & Spa discount
• Complimentary Westfield Healthcare cash plan, children added at no extra cost
• Friends & Family hotel rate and Spa discount
• Season ticket loan & cycle to work scheme
• Free meals on duty & uniform dry‑cleaning services
• Increased holiday entitlement with Length of Service, up to 33 days off
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Free Life Insurance benefits whilst in service
• Company pension plan
• Access to Hospitality Action’s Employee Assistance Programme
• Employee Recognition Programmes
• Colleague social events and wellness programmes.

SUSTAINABILITY AT ONE HYDE PARK

Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single‑use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long‑term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

ELIGIBILITY TO WORK IN THE UK

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.