Sheltered Housing Operations Manager (Temp: Dorset)

Adecco; Hurn; On-site; GBP 21,000 - 30,000; Part time

Job summary

A fantastic opportunity is available for a Sheltered Housing Operations Manager to join Adecco's client in Christchurch, Dorset. This temporary, part-time role (initially three months) leads a small team of Scheme Managers and ensures high-quality on-site housing management in line with regulatory and contractual requirements.

You will oversee day-to-day scheme management, liaise with local authorities and external agencies, and drive service improvements across the portfolio while maintaining

Qualifications

• Must have relevant social housing experience, preferably Sheltered Housing/Independent Living service improvement background.
• Highly organised with excellent communication skills (verbal and written).
• Ability to prioritise tasks and manage time effectively.
• Able to lead and develop a small team of staff and contractors.

Responsibilities

• Deliver an excellent on-site intensive housing management service for tenants.
• Direct day-to-day management of scheme managers, agency staff and on-site contractors.
• Lead liaison with the local authority and external agencies for specialist services when needed.
• Ensure on-site staff operate professionally and in line with best practice.
• Support Scheme Manager to review and improve services across the scheme and potentially the wider portfolio.
• Assist with developing the on-site community.
• Ensure targets are met and workload is managed effectively.

Skills

Social housing experience

Leadership

Communication skills

Organisation

Job description

A fantastic opportunity has emerged for a Sheltered Housing Operations Manager to join one of Adecco's most improved public sector clients in a temporary position, initially for three months. This is a part time role (with flexibility around the number of days worked), and our client has a scheme that needs overseeing in Christchurch, Dorset. They are now looking to recruit an experienced Senior Manager to manage a small team of Scheme Managers.

This role is primarily to ensure a high quality management service, ensuring the highest standard of service to tenants is provided in line with regulatory and contractual requirements, and relevant internal policies and procedures.

You will:

• Ensure the delivery of an excellent and consistent on-site intensive housing management service that meets the needs of tenants.
• Be responsible for the day to day scheme managers, temporary/agency staff and contractors when on site ensuring maintenance, security and communal safety are optimised.
• Lead regular liaison with the local authority and external agencies to ensure specialist services are in place, where required.
• Have relevant social housing experience (preferably you will be an experienced housing manager with a Sheltered Housing/Independent Living service improvement background), be highly organised, with excellent communication skills (verbal and written) and the ability to prioritise tasks appropriately.
• Have a positive outlook and be able to adjust to variations in workload, ensure targets are completed, be self-motivated and be comfortable working in a team and managing staff.
• Support the Scheme Manager to review and improve services across the scheme and potentially the wider portfolio
• Assist with developing the on-site community
• Ensure on-site staff operate in accordance with best practice, maintaining professionalism and impartiality at all times.

Please note, a car driver/owner is not required for this role but due to our client's geographical area it may be challenging if you do not have your own vehicle.