Shared Services Manager

Inspired Thinking Group (ITG); Birmingham; Hybrid; GBP 35,000 - 65,000; Full time

Job summary

Join a forward-thinking company as a Senior Talent Partner, where you will play a pivotal role in transforming financial operations. This exciting position involves overseeing finance systems, enhancing credit control processes, and fostering team development. You will collaborate with cross-functional teams to ensure efficient financial transactions while promoting a positive work environment. With a focus on innovation and professional growth, this role offers the chance to make a significant impact in a dynamic industry. If you're passionate about finance and ready to take on new challenges, this opportunity is perfect for you!

Benefits

25 days' holiday + bank holidays

Annual Wellbeing Day

Pension Scheme

Corporate Medical Cash Plan

Smart Working Options

Cycle to Work Scheme

Monthly Employee Awards

Paid Volunteer Day

Referral scheme

Enhanced Family Friendly Leave

Qualifications

• Experience in finance shared services or similar roles is essential.
• Strong analytical skills and attention to detail are required.

Responsibilities

• Oversee financial operations and support existing staff.
• Monitor credit control processes and analyze credit risk.
• Manage finance systems and streamline processes for efficiency.

Skills

Analytical Skills

Communication Skills

Interpersonal Abilities

Attention to Detail

Data Management

Education

Bachelor's degree in Finance

Bachelor's degree in Accounting

Bachelor's degree in related field

Tools

EPM

Docunet

MS Access

Job description

Direct message the job poster from Inspired Thinking Group (ITG)

Senior Talent Partner @ Inspired Thinking Group (ITG, Storyteq & Deployteq) | transforming the way global brands do marketing through our innovative…

As a Finance Shared Services Manager, you will play a critical role in overseeing financial operations within our organisation. Your primary responsibilities will include providing support to existing staff, setting performance targets, and ensuring effective credit control processes. You'll collaborate with cross-functional teams, manage finance systems, and maintain service level agreements (SLAs) with internal customers.

Key Responsibilities:

1. Process Improvement Projects
   1. Migrate Purchasing to using Purchase Orders and Automated processing
   2. Embed new AR Automation to a BAU state
   3. Integrate entities currently outside Head Office Control
2. Staff Support and Development:
   1. Provide guidance, mentorship, and training to the finance team
   2. Foster a positive work environment and promote professional growth
   3. Address staff inquiries and concerns promptly
3. Credit Control Performance:
   1. Monitor credit control processes, including collections, invoicing, and payment reconciliation
   2. Analyze credit risk and recommend improvements to minimize bad debt
   3. Collaborate with credit analysts and other stakeholders to optimize credit policies
4. Service Level Agreements (SLAs):
   1. Develop and maintain SLAs with internal stakeholders
   2. Ensure timely and accurate financial transactions
   3. Resolve customer-related inquiries within agreed-upon timeframes
5. Finance Systems Management:
   1. Oversee finance systems (e.g., ERP, financial reporting tools)
   2. Identify areas for improvement and work with IT to resolve system issues
   3. Streamline processes to enhance efficiency and accuracy

Requirements:

• Bachelor's degree in Finance, Accounting, or related field
• Proven experience in finance shared services or similar roles
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal abilities
• Proficiency in financial systems (e.g., EPM, Docunet) and MS Access
• Ability to manage large volumes of data effectively

Benefits:

Work's a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days' holiday + bank holidays- we understand the importance of you getting some down time
• Annual Wellbeing Day - enjoy an additional day on us to look after your physical and mental wellbeing
• Pension Scheme - helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan - claim back the cost of your medical treatments
• Smart Working Options - spend up to 40% of your working week from home
• So many savings- through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out
• Employee Assistance Programme- our people are at the heart of everything we do, so if you're happy, we're happy
• Cycle to Work Scheme - save on the cost of biking to work
• Monthly Employee Awards - Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day - we're all about giving back... and having lots of fun in the process!
• Referral scheme- know the perfect person to join the team? You could bag £1,500 for a putting a good word in
• Wellbeing Programme - giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions
• Enhanced Family Friendly Leave - support for you and your family to help you navigate through the craziness of family life

We Value Diversity:

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Finance

Industries

Technology, Information and Internet