Shared Patient Record Adoption & Utilisation Lead

Westhertshospitals; Watford; Hybrid; GBP 52,000 - 59,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Band 7 Change Lead to drive utilisation and adoption of the Shared Patient Record across partner organisations. You will lead communications, training and engagement activities to embed the system into clinical workflows and support safer, coordinated patient care.

The role requires extensive experience in digital health transformation, strong stakeholder engagement, and the ability to manage competing priorities while delivering clear

Qualifications

• Experience in adoption, implementation or optimisation of digital healthcare systems.
• Strong change management, stakeholder engagement, training and communication skills.
• Understanding of healthcare workflows and information governance.

Responsibilities

• Lead engagement, communications, education, training and change activities embedding the Shared Patient Record into clinical workflows.
• Analyse utilisation, adoption and benefits data to identify opportunities for improvement.
• Coordinate user enquiries and service improvements through governance routes.
• Maintain training resources, user guidance and standard operating procedures.

Skills

Change management

Stakeholder engagement

Training delivery

Analytical skills

Communication

Information governance

Education

Degree-level qualification in relevant discipline

Job description

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Band 7 Change Lead to drive utilisation and adoption of the Shared Patient Record across partner organisations. You will lead communications, training and engagement activities to embed the system into clinical workflows and support safer, coordinated patient care.

The role requires extensive experience in digital health transformation, strong stakeholder engagement, and the ability to manage competing priorities while delivering clear