SFIA 4 Product Manager

TrueNorth®; Manchester; Remote; GBP 55,000 - 62,000; Full time

Job summary

TrueNorth® is seeking an experienced Product Manager to support a major UK Government department delivering vital digital services. You will work within a multidisciplinary agile team to shape product direction, prioritise delivery and drive continuous improvements for services used by healthcare professionals and Government teams.

This role sits within a high-profile programme focused on improving digital services and requires BPSS clearance.

Qualifications

• Experience in product management within digital, technology or public sector environments.
• Experience developing product roadmaps and prioritised backlogs.
• Excellent stakeholder management and communication skills.

Responsibilities

• Work with the Lead Product Manager to define product goals, strategy and priorities.
• Manage and prioritise the product backlog to maximise value for users and stakeholders.
• Collaborate with engineers, business analysts, designers and delivery teams to deliver high-quality digital services.
• Engage with stakeholders across Government to align priorities and build consensus.
• Use insight, data and user feedback to inform product decisions and roadmap development.
• Balance the needs of a live service with ongoing improvement and transformation initiatives.
• Champion user-centred design and ensure user needs remain at the heart of decision-making.
• Communicate product vision, progress and priorities to a range of technical and non-technical stakeholders.
• Identify risks, dependencies and challenges, making informed decisions in complex environments.
• Support teams in delivering outcomes while fostering a culture of continuous improvement.

Skills

Product management

Agile

Stakeholder mgmt

Public sector

GDS knowledge

Job description

Remote with occasional travel to Manchester or Leeds

Up to £335 per day – Inside IR35

BPSS Clearance required

We're looking for an experienced Product Manager to support a major UK Government department delivering critical digital services that help some of the most vulnerable people in society access the support they need.

This role sits within a high-profile programme focused on improving digital services used by healthcare professionals and Government teams. You'll work within a multidisciplinary agile team, helping to shape product direction, prioritise delivery and drive continuous improvements to services that have a direct impact on citizens across the UK.

Key Responsibilities:

• Work with the Lead Product Manager to define product goals, strategy and priorities.


• Manage and prioritise the product backlog to maximise value for users and stakeholders.


• Collaborate with engineers, business analysts, designers and delivery teams to deliver high-quality digital services.


• Engage with stakeholders across Government to align priorities and build consensus.


• Use insight, data and user feedback to inform product decisions and roadmap development.


• Balance the needs of a live service with ongoing improvement and transformation initiatives.


• Champion user-centred design and ensure user needs remain at the heart of decision-making.


• Communicate product vision, progress and priorities to a range of technical and non-technical stakeholders.


• Identify risks, dependencies and challenges, making informed decisions in complex environments.


• Support teams in delivering outcomes while fostering a culture of continuous improvement.

We're Looking for Someone With:

• Strong Product Management experience within digital, technology or public sector environments.


• Experience developing product roadmaps and managing prioritised backlogs.


• A proven track record of working within agile, multidisciplinary teams.


• Excellent stakeholder management and communication skills.


• Experience influencing and challenging stakeholders to drive positive outcomes.


• A user-centred mindset with a strong understanding of digital service delivery.


• Experience making decisions with incomplete information in fast-moving environments.


• Experience supporting and coaching teams to deliver high-quality products and services.


• Knowledge of GDS principles and Government digital delivery practices would be highly advantageous.


• Previous experience working within UK Government or wider public sector organisations is desirable.

Additional Information:

This is a primarily remote role for candidates based outside London. The team currently meets face-to-face once per quarter for approximately 1.5 days, typically in Manchester or Leeds, with occasional additional stakeholder meetings as required.

If you're a Product Manager who enjoys working on meaningful public services, influencing stakeholders and delivering digital products that make a genuine difference to people's lives, we'd love to hear from you.