SFIA 5 Product Manager

TrueNorth®; Newcastle upon Tyne; Hybrid; GBP 72,000 - 94,000; Full time

Job summary

TrueNorth® is seeking an experienced Product Manager to support a major UK government department in delivering citizen-facing digital services within a complex stakeholder environment.

This is a hybrid Newcastle-based role with travel once per sprint; you will own the roadmap, prioritise requirements with delivery teams, and translate policy into actionable backlogs to drive high-value outcomes.

Qualifications

• Experience leading product management in digital or technology projects.
• Proven delivery track record within government programmes.
• Strong stakeholder management and communication skills.
• Ability to translate policy into actionable product backlogs.

Responsibilities

• Own and manage the product roadmap to align with objectives.
• Collaborate with delivery teams, stakeholders and technical experts.
• Turn complex challenges into clear backlog items and plans.
• Lead discovery and improvement to meet user and policy needs.
• Balance user needs, business goals and technical constraints.
• Manage risks, dependencies and delivery challenges.

Skills

Product management

Govt delivery

Agile delivery

Stakeholder management

Backlog management

Roadmap development

Multidisciplinary teams

Data-driven decisions

Job description

Hybrid working – Newcastle (travel required once per sprint / fortnight)

Up to £450 per day – Inside IR35

BPSS Clearance required

We're looking for an experienced Product Manager to support a major UK government department on the delivery and evolution of critical citizen-facing digital services.

This is an excellent opportunity for a delivery-focused Product Manager who can operate within a complex stakeholder environment, balancing user needs, business priorities and technical constraints to deliver high-value outcomes. The client is specifically seeking someone with a strong track record of driving delivery and product progress within government programmes.

Key Responsibilities:

• Own and manage the product roadmap, ensuring alignment with strategic objectives and user needs.
• Work closely with delivery teams, business stakeholders and technical specialists to define and prioritise product requirements.
• Translate complex business challenges into clear, actionable product backlogs and delivery plans.
• Lead product discovery and continuous improvement activities to ensure services meet user and organisational needs.
• Make informed prioritisation decisions based on evidence, user research, data and policy requirements.
• Manage stakeholder relationships across multiple teams and levels of seniority.
• Identify risks, dependencies and delivery challenges, escalating where appropriate.
• Collaborate with agile, multidisciplinary teams to ensure successful product delivery.
• Support decision-making through the use of performance metrics, user feedback and service data.

We're Looking for Someone With:

• Strong Product Management experience within complex digital or technology environments.
• Experience working within UK Government departments or organisations.
• A proven track record of delivering products and services within agile delivery environments.
• Excellent stakeholder management and communication skills.
• Strong experience managing product backlogs, prioritisation and roadmap development.
• The ability to balance user needs, business goals and technical requirements.
• Experience working with multidisciplinary teams including delivery managers, business analysts, architects, developers and user researchers.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Previous experience working to GDS standards and frameworks would be highly advantageous.

If you're an experienced Product Manager with strong government delivery experience and a passion for improving public services, we'd love to hear from you.