Severn Surgery – Administrator

Llrlmc; Oadby; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

Llrlmc in Oadby, Leicestershire, is recruiting for a Full Time Administrator to join the patient admin team. The role is 37.5 hours a week, with 8am to 6.30pm Monday to Friday, requiring an energetic, customer-focused approach and clear communication.

You will work as a Patient Service Advisor, handling receptions and admin tasks, supporting clinicians, and helping maintain a friendly, patient-centred service across our practice.

Qualifications

• Experience in a customer care environment, preferably in a medical setting.
• Strong communication and interpersonal skills.
• Energetic, enthusiastic, and self-motivated with a proactive approach.

Responsibilities

• Answer patient enquiries and manage appointment-related admin tasks.
• Support reception with administrative duties and data entry.
• Ensure smooth patient flow during clinic hours.

Skills

Customer service experience

Excellent communication

Energetic and self-motivated

Job description

Full Time Patient Admin Vacancy

Job title Administrator

Hours per week 37.5

We are currently hiring for the position of a Patient Service Advisor. Our opening hours are 8am - 6.30pm Monday to Friday. As part of your role, you will be required to work shifts that start or end within these times. We are seeking candidates with previous experience in a customer care environment, preferably in a medical setting. It is important that you possess a high level of energy, enthusiasm, and self-motivation, along with excellent communication skills.

Practice Profile

We have modern premises recently refurbished in Oadby, Leicestershire and a growing list size of 9,244 patients and we pride ourselves on providing a friendly, patient centred service. 9,244 patient list size SystmOne practiceFour clinical partners Our partners have varied interests and include Clinical Directors and a Federation board member. We also have a large team of clinical staff including ANPs, Nurses, HCAs, Phlebotomist, 1 First contact Practitioner, a Mental Health Practitioner, a Physician Associate, Clinical Pharmacists, a Pharmacy Technician, and a Mental Health Facilitator. Experienced reception and administrational team. Opportunities to develop skills. We are also part of Watermead PCN.