Servicing Engineer - Manchester

Optima UK INC Ltd; Manchester; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Company vehicle

Life assurance

Private health insurance

25 days annual leave + bank holidays

Employee benefits scheme

Job summary

Optima UK INC Ltd is seeking a Field Service Engineer to perform planned servicing, preventative maintenance, and fault diagnosis on CNC machine tools at customer sites. This role is field-based in the Greater Manchester area with travel across the North of England and occasionally the UK and Ireland.

We are looking for a time-served engineer with an apprenticeship, strong communication skills, and a proactive approach to fault finding.

Qualifications

• Time-served engineer with an engineering apprenticeship or equivalent qualification.
• Strong communication and customer service skills.
• Proactive fault finding and problem solving.
• Good knowledge of CNC turning and milling machine tools.
• Experience with Fanuc, Siemens and/or Heidenhain CNC controls is advantageous.

Responsibilities

• Carry out scheduled servicing and preventative maintenance on CNC machine tools.
• Diagnose faults and carry out repairs where required.
• Build and maintain strong relationships with customers, providing a professional service at all times.
• Ensure all work is completed in accordance with company health and safety procedures.
• Complete service documentation accurately and communicate technical information internally in line with company quality processes.

Skills

Communication skills

Fault finding

Customer service

Proactive problem solving

Education

Engineering apprenticeship

Tools

Fanuc controls

Siemens controls

Heidenhain controls

Job description

Service Engineer

Location: Greater Manchester (Field Based)

Salary: 31K-35K

About the Company

Our client is a leading supplier of CNC machine tools and automation solutions, supporting manufacturers across the UK and Ireland. They work with businesses operating in a wide range of industries, including:

• Aerospace
• Power Generation
• Motorsport
• Oil & Gas
• Medical
• Automotive
• Precision Engineering

With a strong reputation for delivering high-quality CNC machinery alongside exceptional aftersales support, they are looking to expand their field service team with an experienced Service Engineer.

The Role

As a Field Service Engineer, you will be responsible for carrying out planned servicing, preventative maintenance and fault diagnosis on a range of CNC machine tools at customer sites. This is an excellent opportunity to join a well-established engineering business that invests in its people and offers long-term career development.

Key Responsibilities

• Carry out scheduled servicing and preventative maintenance on CNC machine tools.
• Diagnose faults and carry out repairs where required.
• Build and maintain strong relationships with customers, providing a professional service at all times.
• Ensure all work is completed in accordance with company health and safety procedures.
• Complete service documentation accurately and communicate technical information internally in line with company quality processes.

About You

• Time-served engineer with a recognised engineering apprenticeship or equivalent qualification.
• Based within the Greater Manchester area, with the ability to travel to customer sites across the North of England and occasionally throughout the UK and Ireland.
• Strong communication and customer service skills.
• Proactive approach to fault finding and problem solving.
• Good knowledge of CNC turning and milling machine tools.
• Previous experience servicing or maintaining CNC machine tools is desirable.
• Experience with Fanuc, Siemens and/or Heidenhain CNC controls is advantageous.

What's on Offer

• Competitive salary.
• Company vehicle.
• 25 days annual leave plus bank holidays.
• Life assurance.
• Private health insurance.
• Employee benefits scheme, including discounts at major retailers and gyms.
• Ongoing training and career development within a growing engineering business.