Services Sales Manager

Halfords; Farnborough; On-site; GBP 25,000 - 27,000; Full time

Job summary

An established industry player is looking for a passionate Auto Technician who excels in customer engagement and sales. In this dynamic role, you'll connect with customers, ensuring they receive tailored solutions for their motoring needs. Collaborate with a dedicated team to enhance the customer experience, whether in-store or through our mobile services. With a focus on growth in motoring services, this opportunity offers a chance to be part of a thriving business that values inclusivity and diversity. If you have a knack for sales and a love for all things automotive, this could be your next exciting career move.

Benefits

Store discount (25% off most products)

Employee discount (up to 60% off garage bills)

Discount on Breakdown Cover

Discounts on groceries and shopping

Employee wellness programme

Trade Price Bike Scheme

Life insurance

Uniform

Sharesave scheme (20% discount)

Cycle to Work scheme

Wagestream financial planning app

Health Cash Plan

Qualifications

• Track record of achieving sales targets and converting conversations into opportunities.
• Experience in delivering face-to-face customer service in retail or automotive settings.

Responsibilities

• Engage with customers, building rapport and advising on products and services.
• Work with teams to deliver sales across various Halfords services.

Skills

Sales Expertise

Customer Service Skills

Communication Skills

Rapport-Building

Motoring Products Knowledge

Job description

Apply now Job no: 553535
Work type: Full time
Site: Farnborough
Categories: Auto Technician, Retail Management, Retail Colleagues, Autocentre Management
Location: Hampshire
Salary: £25,000 to £27,000 per year
Business Area: Retail

Realistic OTE of £30,000 to £32,000 per year. Base salary: £25,000 to £27,000 per year.

Do you have a real knack with customers? And a passion for all things motoring?

This role will see you using your sales expertise as you proactively engage with customers at our shop, building rapport at pace, and advising on the products and services Halfords can provide to give them the best solution, ensuring that they leave not only with what they want, but also what they need.

You’ll work with a team to deliver sales across the Halfords Group through referrals of jobs such as Tyres, MOT and Services, as well as other car maintenance needs. Recommending the right solution for the customer is what this role is all about, whether we can fix it in the car park, at our local Autocentre or by arranging for our Halfords Mobile Expert van to fix it at the customer’s home or work.

Brilliant at building relationships, you’ll work with the shop team, with colleagues in our Autocentre and our Halfords Mobile Expert teams to deliver a seamless customer experience.

To be a success in this role you’ll need:

• A track record of achieving exceptional results against sales targets, through converting conversations into opportunities
• Excellent rapport-building and communication skills
• Experience of delivering great face to face customer service ideally in a retail sales or automotive based environment
• Experience of sharing expertise with others
• A keen interest in or experience of working with motoring products / services

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 60% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life insurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.