Services Assistant

Sainsbury's; Winchester; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a dynamic and community-focused environment where food and service are at the heart of everything we do. As a Services Assistant, you will play a crucial role in delivering an outstanding shopping experience, serving customers at checkouts and assisting with our On-demand grocery service. Be part of a friendly team that values inclusivity and offers market-leading benefits, including generous discounts and training opportunities. If you are enthusiastic, detail-oriented, and eager to learn, this position is perfect for you!

Benefits

10% Discount Card

Free Food and Drinks

Generous Holiday Entitlement

Pension Contributions

Share Schemes

Shopping Discounts

Wellbeing Support

Qualifications

• Must be above the school-leaving age.
• Proficiency in using digital tools is preferred.

Responsibilities

• Serve and support customers at various service points.
• Select high-quality products and assist with Click & Collect.

Skills

Customer Service

Problem Solving

Teamwork

Flexibility

Attention to Detail

Digital Tools Proficiency

Education

School Leaving Age

Job description

What you’ll be doing:

• Serving and supporting customers at checkouts, self-service tills, kiosks, and petrol stations, addressing questions and proactively offering assistance.
• Selecting high-quality products on the shop floor for customers using our On-demand grocery service and helping with Click & Collect parcels.
• Building knowledge about products, services, and promotions to provide helpful recommendations.
• Handling complaints, refunds, shelf tickets, and advertising.
• Working flexibly across the store as needed.

What makes a great Sainsbury’s Colleague:

• Friendly, welcoming, and enthusiastic about helping customers.
• Comfortable in a fast-paced, energetic environment and a team player.
• Responsible and proactive in solving problems.
• Willing to work flexibly across the store and eager to learn new skills.
• Comfortable using new digital tools and technology.
• Detail-oriented, maintaining a clean and organized store to enhance the shopping experience.

Working for us has great rewards:

We value our colleagues and offer market-leading benefits and training, including:

• Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on weekends, and 15% off at Argos every pay day.
• Free food and drinks: Provided in all our stores.
• Holiday entitlement: Generous, based on hours worked, plus maternity and paternity leave.
• Pension: We match 4-7.5% of your contributions.
• Sainsbury’s share schemes: Buy shares at discounted prices.
• Shopping discounts: Offers on gyms, restaurants, holidays, vouchers, and more.
• Wellbeing support: Including confidential Employee Assistance Program services.

Please note that our vacancies may close quickly, so we encourage candidates to apply early.

An inclusive place to work and shop

We are committed to inclusivity, supporting colleagues with family leave, resources for understanding roles, and diverse representation through internal networks. We offer development opportunities like mentorship and training, celebrating diversity through initiatives. Learn more about our inclusivity efforts here.

Should you require reasonable adjustments during the application or interview process, please let us know, and we will support you.

Working in our stores:

Our stores are dynamic, community-focused environments where food and service are our passion. As a Services Assistant, you'll be key to delivering an outstanding shopping experience.

Eligibility:

• Must be above the school-leaving age in your country School leaving age - GOV.UK.
• If working hours include before 6am or after 11pm, you must be at least 18 years old.
• Must have the Right to Work in the UK.