Services and Solutions Manager | J&J MedTech

Antler; Wokingham; On-site; GBP 70,000 - 110,000; Full time

Job summary

Johnson & Johnson MedTech is seeking a Services and Solutions Manager to deploy value offerings across UK healthcare, leading programmes with NHS trusts and private sector partners to improve clinical and non-clinical outcomes. You will tailor and implement Clinical Transformation, Theatre Efficiency and Patient Pathway programmes, while mentoring the Services and Solutions team and ensuring governance and compliance.

Travel to UK/Ireland sites is required.

Responsibilities

• To lead value deployments in associated accounts
• Be the designated Governance lead to manage relationships with key NHS trusts and private sector organisations under the banner of Services and Solutions and drive programmes to deliver specific clinical and non-clinical outcomes
• Programme and / or workstream lead to act as the "orchestra conductor" within an NHS hospital to ensure resources, contractual commitments and governance is optimised for both the customer and J&J
• Partner with commercial colleagues to deliver the Services and Solutions Strategy for UK/Ire
• Accountability for reporting progress against key performance indicators aligned to annual objectives
• Accountable for supporting strategic growth through the deployment of value programmes
• Mentoring and supporting Services and Solutions Consultants
• Maintain compliance with the Company's policies and required training, and ensure adherence to healthcare compliance policies
• Travel to meetings and customer sites as the need arises

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Project/Program Management Group

Job Sub Function

Project/Program Management

Job Category

Professional

All Job Posting Locations

Wokingham, Berkshire, United Kingdom

Job Description

Johnson & Johnson MedTech

At Johnson & Johnson MedTech, we are using our breadth, scale and experience to re-imagine the way healthcare is delivered and to help people live longer, healthier lives. In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopaedics and interventional solutions with the big ideas of others to design and deliver doctor and patient-centric products and solutions. As pioneers in medical devices, we continually focus on elevating the standard of care - working to expand patient access, improve outcomes, reduce health system costs and drive value. We create smart, people-centered healthcare to help the patients we serve recover faster and live longer and more vibrantly.

Johnson & Johnson Medical Companies produce a broad range of innovative products and solutions used primarily by health care professionals in the fields of orthopaedics, neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive Med Tech business in the world, we are now expanding our strategic capabilities, specifically in Services and Solutions, to reflect the need of our customers and support the delivery of our Triple Aim to benefit customers while driving long term sustainable and strategic partnerships for Johnson & Johnson.

Role Purpose

The Services and Solutions Manager will deploy the Medical Technology value offering to drive profitable market share with strategic customers. The individual will be tasked with leading or participating in tailoring and implementation of our value offering, namely Clinical Transformation, Theatre Efficiency & Patient Pathway programmes. The incumbent will have strong expertise and practical experience in most of the skills you'll use every day required to deliver these programmes.

Key Areas Of Responsibility

• To lead value deployments in associated accounts
• Be the designated Governance lead to manage relationships with key NHS trusts and private sector organisations under the banner of Services and Solutions and drive programmes to deliver specific clinical and non-clinical outcomes
• Programme and / or workstream lead to act as the "orchestra conductor" within an NHS hospital to ensure resources, contractual commitments and governance is optimised for both the customer and J&J
• Partner with commercial colleagues to deliver the Services and Solutions Strategy for UK/Ire
• Accountability for reporting progress against key performance indicators aligned to annual objectives
• Accountable for supporting strategic growth through the deployment of value programmes
• Mentoring and supporting Services and Solutions Consultants Key compliance requirements:
• Act as a role model for J&J Credo values at all times. Demonstrate honesty and ethical behavior in all areas of responsibility.
• Maintain thorough familiarity with your detailed personal Health & Safety responsibilities as described in the Company's Health & Safety policy.
• Adherence to UK Safe Fleet Policy.
• Adherence to Healthcare Compliance Policies.
• Adherence to all Company policies and necessary training and development requirements within required time frames.
• Ensure compliance to the Company's product complaint process.
• Ability to travel, and attend meetings as the need arises.

Skills & Competencies Required