Services Account Manager

Keysight Technologies; Winnersh; On-site; GBP 55,000 - 75,000; Full time

Job summary

Keysight is seeking a Renewals Sales Specialist to renew existing agreements and upsell the Keysight portfolio across the customer organization. You will lead renewal strategy and engage stakeholders from technicians to executives to drive growth.

You will collaborate with Account Managers, marketing and delivery teams to ensure customer success, develop account plans, and close deals as part of a European team focused on durable business outcomes.

Qualifications

• Demonstrated experience in executing renewals processes.
• Ability to manage a sales funnel to drive growth.
• Proactive management to ensure timely renewals.
• Strategic selling driven by proven methodologies.
• Leadership mindset to guide Customer Business Reviews and cross-functional projects.
• Strong relationship-building skills across levels.
• Effective negotiation and storytelling to articulate value.
• Collaborative approach with sales, marketing and delivery teams.
• Ability to assess customer initiatives and identify value where Keysight can help.
• Curiosity and continuous learning to understand customers and the business.

Responsibilities

• You cover most of the Keysight businesses and are the specialist for the customer when it comes to Renewals and Services.
• Drive communication with Customers, Account Managers, and Keysight technical staff to ensure continued customer success – the heart of our Leadership Model.
• You are part of the European team and responsible for the results of your own business.
• And you close deals.

Skills

Renewals process

Funnel management

Timely renewals

Strategic selling

Leadership mindset

Relationship building

Negotiation

Cross-functional collaboration

Business acumen

Curiosity & learning

Education

Bachelor's or Master's degree or equivalent

Tools

Microsoft Office

Excel

PowerPoint

Job description

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Keysight's Services and Renewals Sales organization have a great opportunity for the right individual to become part of an exciting and dynamic team!

The Renewals Sales Specialist demonstrates proven and disciplined sales methodologies and is responsible for renewal of existing agreements and the upselling and cross-selling of the Keysight Portfolio to the entire customer organization, from technicians to executives. As a trusted advisor to our customers, you influence long-term strategic direction, whilst building and maintaining customer relationships to ensure the timely and effective renewal of existing customers agreements.

You lead the development and disciplined execution of the agreement renewal strategy for the assigned territory to generate business growth opportunities. you proactively lead customers through the sales process to close deals. You explore and understand customer requirements on a business and technical level to engage, educate, and ensure customer satisfaction. You develop account plans with a deep knowledge of the Keysight services portfolio to build a strong funnel of incremental business.

What We Offer

A place within an exciting company! At Keysight we develop with our visionary, market leading and highly innovative customers breakthroughs that connect and secure the world. You will get an important role within a newly formed European team, where you will be trained to be successful Renewals sales specialist.

We offer a competitive salary and benefits package and, after proven results, a growth path within the company.

Responsibilities

What is your assignment?

• You cover most of the Keysight businesses and are the specialist for the customer when it comes to Renewals and Services
• Driving communication with the Customers, Account Managers with whom you align strategies, and Keysight technical staff to ensure continued customer success – the heart of our Keysight Leadership Model
• You are part of the European team, and you are responsible for the results of your own business
• And you close deals

Qualifications

To be successful in this position, you bring with you:

Sales Capabilities

• Demonstrated experience - track record in disciplined execution of a renewals process
• funnel management to enable reaching and exceeding sales and business growth.
• Proactive - ensure a timely renewals process.
• Strategic selling, driven by disciplined execution and proactive proven sales methodologies and mentality
• Leadership mindset - lead Customer Business Reviews and other Sales related projects requiring coordination with partner organizations within the business
• Goal driven - develops strong relationships inside and outside the company and drives for robust internal partnerships and collaborations cross-functionally
• Win/win attitude with sound judgment and resource management
• Collaborative - partner with sales colleagues, the business center, marketing and delivery teams to maximize business results and create growth opportunities
• Ability to assess and understand customer's business initiatives and identify issues/opportunities, that the customer may not even be aware of, where Keysight's portfolio can provide significant value in helping them to achieve their business goals
• Curious/Learning mindset with a fierce and unwavering desire to know and learn more about their customer and their own profession

Communication/relationship Skills

• Strong Customer relationship building skills at all levels
• The ability to articulate and demonstrate Keysight's value propositions to the customer at all levels within their business
• A skilled negotiator with professional communication skills – experienced with presenting/influencing, creating & articulating "The Story"
• Skilled at executive selling, articulating the strategic impact that Keysight can make to deliver success for our customers

General

• Business & Financial Acumen Capability
• Well versed in Mircrosoft Office - Excel for data analysis & comparison and Powerpoint for customer presentations
• Bachelors or Master Degree or University Degree or equivalent.
• Minimum of 2-4 yrs relevant experience

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***