ServiceNow SOMT Architect

Sentior, Ltd.; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Sentior Ltd. is seeking a ServiceNow SOMT Architect for an onsite engagement in London.

You will own the SOMT solution architecture for telecom order-management and guide its implementation across two access-service journeys, establishing reusable patterns and integration approaches. The role involves coordinating with offshore engineering and modelling teams, driving design decisions, and ensuring delivery aligns with TMF standards and inventory models.

Qualifications

• Experience owning ServiceNow telecom order-management or service-fulfilment implementations.
• Strong understanding of service-order lifecycles and CMDB alignment.
• Ability to lead vendor-engineering discussions and communicate scope clearly.

Responsibilities

• Own the SOMT solution architecture and guide its implementation for two access-service journeys.
• Establish reusable service-order patterns, supported integrations and inventory models.
• Lead design decisions, acceptance evidence, and technical handover across onsite and offshore teams.

Skills

ServiceNow SOMT

Architectural leadership

TMF641 understanding

Service fulfilment

Tools

ServiceNow

CMDB

Workspaces

Job description

ICTZZP toegestaan# ServiceNow SOMT Architectnext ventures London United Kingdom 3 maandenGepubliceerd 13 uur geleden · Opportunity ID: 1059953Tarief indicatie —Uren 40 u/wStart 30 Nov 2026Duur 3 maandenInteresse in deze opdracht?## De opdrachtServiceNow SOMT ArchitectTelecom service fulfilment architecture and technical leadershipOwn the SOMT solution architecture and guide its implementation for two access-service journeys. Establish reusable service-order patterns, supported integrations and extensible inventory models, while making platform dependencies, technical decisions and delivery risks explicit.Role detailProposed arrangementDelivery locationUK onsite engagement with offshore engineering and modelling teamsEngagementImplementation through March 2027; phase allocation and onsite attendance to be agreedExact start date, office location, allocation and engagement terms will be confirmed during selection and mobilisation.Programme contextThe programme establishes ServiceNow Order Management for Telecommunications (SOMT) for offnet broadband and low Earth orbit satellite access services. Orders arrive through an upstream integration layer using TMF641. The first release combines manual fulfilment, a native Build team workspace, lightweight service inventory and outbound notifications. Delivery progresses from Create to Cease, bounded MACDs, in-flight amendments and cancellations.Essential experience and skills- Demonstrable architecture ownership of ServiceNow telecom order-management or service-fulfilment implementations, with evidence of delivery beyond conceptual designs.- Strong understanding of service-order lifecycles, CFS/RFS modelling, resource specifications, catalogue-driven decomposition, attribute propagation and service inventory.- Practical ability to distinguish TMF622 product ordering, TMF641 service ordering and TMF638 service inventory, and to define usable contracts rather than rely on API labels alone.- Hands-on understanding of ServiceNow workflows, scripting, native workspaces, integration patterns and supported extension mechanisms sufficient to review code and diagnose implementation gaps.- Experience with CMDB and service-model alignment, access control, non-functional requirements, release compatibility, upgrade impact and operational supportability.- Ability to lead vendor-engineering discussions, compare configuration and custom-development options, and communicate scope, effort and dependency impacts clearly.- Experience establishing design decisions, acceptance evidence, technical handover and shared ownership across onsite, offshore and client teams.