ServiceNOW Senior Technical Consultant

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An innovative consulting firm is seeking a ServiceNow Senior Technical Consultant to join their dynamic team. In this role, you will leverage your expertise in ServiceNow to deliver high-quality solutions that meet client needs. You'll be involved in every aspect of the project lifecycle, from requirements gathering to implementation and training. This position offers a supportive environment with opportunities for training and career growth, making it an exciting opportunity for professionals looking to advance their careers in a leading ServiceNow partner organization.

Benefits

Pension

Life Insurance

Health Insurance

Travel Insurance

Store Vouchers/Discounts

25 Days Holiday

Qualifications

• Proven experience in ServiceNow design and development, preferably in a consulting environment.
• Strong communication skills to present solutions to customers including senior management.

Responsibilities

• Deliver ServiceNow solutions to multiple customers as part of a specialized team.
• Participate in client workshops to gather requirements and design solutions.

Skills

ServiceNow Design and Development

Service Management Concepts

Communication Skills

Team Collaboration

Configuration and Scripting

Education

ServiceNow Certified Administrator

ITIL Foundation

Tools

ServiceNow

Job description

ServiceNOW Senior Technical Consultant, London

Client:

DXC Technology

Location:

London, United Kingdom

Job Category:

Consulting

EU work permit required:

Yes

Job Reference:

ad3da6501b19

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Job Description:

ServiceNOW Senior Technical Consultant

Location: London/Luton/Cambridge area

Salary: Dependent on Experience

Due to Security clearance requirements candidates must be UK national/British passport holder/Single nationality/resided in the UK for 5 years.

The role:

As a ServiceNow Technical Consultant, you will be part of an innovative team, working to develop world-class customer solutions using the ServiceNow platform.

Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution.

Focus on designing and implementing solutions on the ServiceNow platform. Provide guidance, thought leadership, and hands-on development to both our client and internal technical resources.

Responsibilities:

• You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers.
• Participate in client workshops and requirements gathering to build requirements and design solutions. Advise and make recommendations on proposed solutions.
• Develop in ServiceNow the defined solutions to meet requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT, and go-live support.
• Mentor and train more junior team members.
• Produce documentation and training material for the implemented solutions.

Requirements:

• Proven experience in ServiceNow design and development, preferably in a consulting environment.
• Understanding of Service Management concepts, delivery assurance principles, and procedures.
• High knowledge of the ServiceNow application and experience building custom applications and integrations.
• Certifications such as ServiceNow Certified Administrator, Implementation Specialist, Application Developer, ITIL Foundation, and others related to ServiceNow would be advantageous.
• Strong communication skills, both written and oral, with the ability to present solutions to customers including senior management.
• Ability to work independently or as part of a team, proactive, creative, and research-oriented.
• Willingness to travel to client locations and work on-site when required.

What we offer:

Join one of the leading ServiceNow partners with opportunities for training, certification, and career growth. Enjoy a supportive team environment and a comprehensive benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday, and options to customize benefits.