ServiceNow Senior Technical Consultant

JR United Kingdom; Liverpool; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading IT Service Management consultancy is seeking a skilled ServiceNow Developer to handle various implementation projects. The role involves end-to-end implementation tasks, client advisory, and working alongside a respected team of consultants. Candidates should possess ServiceNow development experience and relevant certifications to thrive in this technical environment.

Qualifications

• Broad understanding of ITSM tools and ITIL fundamentals.
• Hands-on experience with ServiceNow, preferably in consultancy.
• ServiceNow certifications are preferred.

Responsibilities

• Involved in ServiceNow implementation projects from scoping to hand-over.
• Responsible for module development or full implementations.
• Advising customers on potential solutions and providing training.

Skills

Communication

ServiceNow Development

ITSM Tools Knowledge

Education

ServiceNow Certifications (CSA, CIS)

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or an end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad understanding of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably within a specialist consultancy environment. ServiceNow specific certifications are preferred, including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are essential, along with the ability to present as credible and knowledgeable in front of clients. Experience with multiple ServiceNow implementations across various clients is advantageous but not mandatory. This role offers an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.

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