ServiceNow Senior Technical Consultant

JR United Kingdom; Brighton; On-site; GBP 40,000 - 70,000; Full time

Job summary

An industry-leading IT Service Management consultancy is seeking a ServiceNow Consultant to work on various implementation projects. This role demands strong ServiceNow development skills and offers the opportunity to work with a respected team. The successful candidate will engage in module development and customer training, ensuring quality solutions are delivered to clients.

Qualifications

• Hands-on experience in ServiceNow implementation projects.
• Experience with IT service management tools.
• Ability to present effectively in front of clients.

Responsibilities

• Responsible for specific module development and end-to-end implementation.
• Advising customers on potential solutions during initial scoping.
• Training and hand-over to internal teams.

Skills

ITIL fundamentals

ServiceNow development

Strong communication skills

Education

ServiceNow System Administration (CSA)

ServiceNow Implementation Specialist (CIS)

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad appreciation of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow-specific accreditations are preferred, including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are required, along with the ability to present as credible and knowledgeable in front of clients. Ideally, you will have worked on multiple ServiceNow implementations with various clients, though this is not mandatory. This is an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.