ServiceNow Senior Technical Consultant

JR United Kingdom; Woking; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading IT Service Management consultancy is seeking a ServiceNow Senior Technical Consultant based in Woking. This role entails working on diverse ServiceNow implementation projects, engaging with clients from initial scoping to training internal teams. Ideal candidates will possess strong ServiceNow development skills, ITIL fundamentals, and excellent communication abilities.

Qualifications

• Broad understanding of ITSM tools and ITIL fundamentals.
• Hands-on development experience in ServiceNow.
• Experience with multiple ServiceNow implementations is advantageous.

Responsibilities

• Involved in ServiceNow implementation projects as part of a team and individually.
• Responsible for specific module development or end-to-end implementation.
• Advising customers on potential solutions and delivery.

Skills

ITSM tools

ITIL fundamentals

ServiceNow development

Communication skills

Education

ServiceNow certifications (CSA, CIS)

Job description

ServiceNow Senior Technical Consultant, Woking

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad understanding of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow-specific certifications such as System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines are preferred. Strong communication skills are essential, along with the ability to present credibly and knowledgeably to clients. Experience with multiple ServiceNow implementations across various clients is advantageous but not mandatory. This role offers an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.

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