ServiceNow Developer

Netcompany1; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

25 days holiday

Private Medical Health care via Vitaly

Pension contribution

Life Assurance

Professional certifications supported

Retail discounts

Job summary

Netcompany is seeking a ServiceNow Developer to design and build high-quality, scalable solutions across the ServiceNow platform. You will configure ITSM, CSM, and other modules, and develop integrations with external systems using REST/SOAP APIs.

The role emphasizes sustainability and minimal technical debt in a small-team setting. You should bring hands-on ServiceNow experience across multiple modules, strong JavaScript skills, and the ability to deliver independently at a senior level.

Qualifications

• Strong hands-on ServiceNow development experience across multiple modules.
• Advanced scripting capability: JavaScript, Script Includes, Business Rules, Flow Designer.
• Experience building integrations and working with REST/SOAP APIs.
• Solid understanding of CMDB and data structures.
• Proven ability to deliver independently in a senior capacity.

Responsibilities

• Design and develop solutions across the ServiceNow platform.
• Configure core capabilities (ITSM, CSM, Now Assist, EC/Portals, workflows, catalog, integrations, ITOM).
• Build reusable, scalable components using out-of-the-box functionality.
• Minimise customisation and avoid technical debt.
• Develop and maintain integrations (REST/SOAP APIs, external systems).
• Collaborate with architects to align on design standards and guardrails.
• Troubleshoot platform issues and contribute to documentation.

Skills

ServiceNow development

Multi-module experience

JavaScript scripting

APIs & Integrations

CMDB knowledge

Independent delivery

CAD certification

Education

Data Foundations – mandatory

ServiceNow CAD certification – desirable

Tools

Flow Designer

REST API

SOAP API

Job description

The ServiceNow Developer is responsible for building high-quality, maintainable solutions using best-practice patterns. This role must balance speed of delivery with long-term sustainability and will operate with a high degree of autonomy.

Key Responsibilities

• Design and develop solutions across the ServiceNow platform
• Configure core capabilities (e.g. ITSM, CSM, Now Assist, EC / Portals, workflows, flows, catalog, integrations, ITOM etc.)
• Build reusable, scalable components using out-of-the-box functionality
• Minimise customisation and avoid introducing technical debt
• Develop and maintain integrations (REST/SOAP APIs, external systems)
• Work closely with architects to align on design standards and guardrails
• Troubleshoot and resolve platform issues
• Contribute to documentation and knowledge sharing

Required Experience

• Strong hands-on ServiceNow development experience
• Experience across multiple modules (not limited to one area)
• Advanced scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer)
• Experience building integrations and working with APIs
• Solid understanding of CMDB and data structures
• Proven ability to deliver independently in a senior capacity
• ServiceNow Certified Application Developer (CAD) - desirable
• Data foundations - mandatory

Key Attributes

• Delivery-focused and practical
• Avoids over-engineering
• Comfortable operating as a senior developer in a small team
• Understands trade-offs between speed and sustainability
• Proactive in improving how things are built

Expectations

• Delivers clean, maintainable solutions from the outset
• Uses out-of-the-box patterns wherever possible
• Requires minimal oversight to deliver effectively

Netcompany Academy

Through our Netcompany Academy, we offer a diverse range of courses, seminars and certifications carefully curated to support your development. As you advance in your career, the Academy tailors its offerings to enhance your managerial skills, deepen your understanding of methodologies, hone your leadership abilities, and fine-tune your strategic acumen.

As you progress through the content, you'll naturally take on more responsibility and network with your peers.

Benefits include

• 25 days' holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.

Company information

Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees' Choice Awards for 2024.

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

Netcompany is committed to providing an inclusive and barrier-free recruitment process for anyone wishing to apply for a job with us.

We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role.

Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.

If you need any reasonable adjustments or extra support during the recruitment process, please contact us at [e-mail] .