Senior ServiceNow Developer

Netcompany1; Leeds; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

25 days' holiday

Private Medical Health care via Vitaly

Pension contribution

Life Assurance

Professional certifications supported

Retail discounts

Employee Resource Groups

Job summary

Netcompany is seeking a senior ServiceNow Developer in the UK to design and implement solutions across the ServiceNow platform, configuring ITSM, CSM, Now Assist, EC/Portals, workflows, catalog, and integrations. You will build scalable, out-of-the-box components with minimal customisation and work with architects to ensure guardrails and design standards.

You will develop and maintain REST/SOAP integrations, leverage Flow Designer and Script Includes, and ensure robust CMDB data structures.

Qualifications

• Strong hands-on ServiceNow development experience.
• Experience across multiple modules (not limited to one area).
• Advanced scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer).
• Experience building integrations and working with APIs.
• Solid understanding of CMDB and data structures.
• Proven ability to deliver independently in a senior capacity.

Responsibilities

• Design and develop solutions across the ServiceNow platform.
• Configure core capabilities (ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, integrations, ITOM).
• Build reusable, scalable components using out-of-the-box functionality.
• Minimise customisation and avoid technical debt.
• Develop and maintain integrations (REST/SOAP APIs, external systems).
• Collaborate with architects to align on design standards and guardrails.
• Troubleshoot and resolve platform issues.
• Contribute to documentation and knowledge sharing.

Skills

ServiceNow development

JavaScript scripting

REST/SOAP integrations

CMDB data modeling

Independent delivery

Education

Data foundations

ServiceNow CAD certification

Tools

Flow Designer

Script Includes

Business Rules

APIs integrations

Job description

Key Responsibilities

• Design and develop solutions across the ServiceNow platform
• Configure core capabilities (e.g. ITSM, CSM, Now Assist, EC / Portals, workflows, flows, catalog, integrations, ITOM etc.)
• Build reusable, scalable components using out-of-the-box functionality
• Minimise customisation and avoid introducing technical debt
• Develop and maintain integrations (REST/SOAP APIs, external systems)
• Work closely with architects to align on design standards and guardrails
• Troubleshoot and resolve platform issues
• Contribute to documentation and knowledge sharing

Required Experience

• Strong hands-on ServiceNow development experience
• Experience across multiple modules (not limited to one area)
• Advanced scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer)
• Experience building integrations and working with APIs
• Solid understanding of CMDB and data structures
• Proven ability to deliver independently in a senior capacity
• ServiceNow Certified Application Developer (CAD) - desirable
• Data foundations - mandatory

Key Attributes

• Delivery-focused and practical
• Avoids over-engineering
• Comfortable operating as a senior developer in a small team
• Understands trade-offs between speed and sustainability
• Proactive in improving how things are built

Expectations

• Delivers clean, maintainable solutions from the outset
• Uses out-of-the-box patterns wherever possible
• Requires minimal oversight to deliver effectively

Netcompany Academy

Through our Netcompany Academy, we offer a diverse range of courses, seminars and certifications carefully curated to support your development. As you advance in your career, the Academy tailors its offerings to enhance your managerial skills, deepen your understanding of methodologies, hone your leadership abilities, and fine-tune your strategic acumen. As you progress through the content, you'll naturally take on more responsibility and network with your peers.

• 25 days' holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
• Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Company information

Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees' Choice Awards for 2024.

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

Netcompany is committed to providing an inclusive and barrier-free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.

If you need any reasonable adjustments or extra support during the recruitment process, please contact us at [e-mail] .