ServiceNow Developer

Gattaca; Farnborough; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

Gattaca Farnborough is seeking an experienced ServiceNow Portal Developer to design, develop, and enhance portal experiences across an enterprise-scale ServiceNow platform. You will collaborate with architects, technical specialists and business stakeholders to deliver secure, user-centric portals such as Employee Centre and Service Portal.

The role involves hands-on development of custom widgets, integrations, and UI/UX-focused solutions within a DV/SC-cleared environment, with onsite delivery

Qualifications

• Experience with ServiceNow portal development and Employee Centre.
• Strong knowledge of ITSM and Service Catalog modules.
• Experience building custom widgets and self-service solutions.
• Familiarity with secure development practices in regulated environments.

Responsibilities

• Design, develop, and maintain ServiceNow Portal and Employee Centre solutions.
• Configure and customize widgets, pages, themes, and portal components.
• Develop integrations between ServiceNow and external enterprise systems.
• Create responsive, accessible self-service experiences and support catalog/workflows.

Skills

ServiceNow Portal

Employee Centre

Service Portal

Widget development

UI/UX

ITSM

Integration

Security clearance

Onsite delivery

Tools

ServiceNow

Job description

Farnborough, Hampshire | 5 Days Onsite | SC/DV Cleared Environment

A leading organisation delivering mission-critical digital transformation programmes is seeking an experienced ServiceNow Portal Developer to join a highly secure and fast-paced environment.

This is an opportunity to play a key role in designing and delivering intuitive, user-centric ServiceNow portal experiences that support business-critical services. Working alongside architects, technical specialists, and business stakeholders, you will help shape and enhance portal capabilities across an enterprise-scale ServiceNow platform.

The role is ideally suited to a hands-on ServiceNow professional with strong experience in Employee Centre, Service Portal, custom portal development, and modern front-end technologies.

The Role

As a ServiceNow Portal Developer, you will be responsible for the design, development, and continuous enhancement of ServiceNow portal solutions, ensuring they remain scalable, secure, and user-focused.

Key responsibilities include:

• Designing, developing, and maintaining ServiceNow Portal and Employee Centre solutions.
• Configuring and customising widgets, pages, themes, and portal components.
• Translating business requirements into robust technical solutions.
• Developing integrations between ServiceNow and external enterprise systems.
• Creating responsive, accessible, and engaging self-service experiences.
• Supporting Service Catalog, workflows, knowledge management, and employee self-service capabilities.
• Participating in solution design, code reviews, testing, deployment, and release activities.
• Troubleshooting issues and driving continuous platform improvement.
• Producing technical documentation and supporting knowledge transfer across teams.
• Ensuring development aligns with ServiceNow best practices and coding standards.
• Strong experience as a ServiceNow Developer with a focus on portal development.
• Hands-on experience with Service Portal and/or Employee Centre.
• Experience developing custom widgets and self-service solutions.
• Solid understanding of ServiceNow ITSM and Service Catalog modules.
• Experience integrating ServiceNow with third-party applications and enterprise systems.
• Knowledge of UI/UX principles and responsive design.
• Strong troubleshooting and problem-solving skills.
• Ability to engage effectively with both technical and non-technical stakeholders.
• Experience working within government, defence, national security, or other highly regulated environments.
• Familiarity with secure development and deployment practices.

Certifications

Applicants should hold one or more of the following:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS)
• ServiceNow Certified UI Builder Micro-Certification

Security Requirements

Due to the sensitive nature of the programme:

• Active DV Clearance is highly desirable.
• Candidates holding active SC Clearance who are willing and eligible to undergo DV clearance will also be considered.

What's on Offer

• Opportunity to work on a high-profile, mission-critical digital transformation programme.
• Exposure to complex ServiceNow challenges within a highly secure environment.
• Significant opportunities for professional development and certification growth.
• Collaborative and technically talented project teams.
• Competitive salary and comprehensive benefits package.

If you're passionate about delivering exceptional ServiceNow user experiences and want to contribute to a programme that has real-world impact, we'd love to hear from you.