ServiceNow Business Process Consultant - London/Remote - Up to £80,000 + Benefits

JR United Kingdom; London Fields; Remote; GBP 68,000 - 80,000; Full time

Job summary

Rejoignez un partenaire ServiceNow de renom en tant que Consultant en Processus d'Affaires. Vous serez responsable de la mise en œuvre de solutions innovantes répondant aux objectifs des clients et de l'amélioration des processus opérationnels. Avec jusqu'à 80 000 £ par an, vous travaillerez dans un environnement collaboratif centré sur le succès à long terme.

Benefits

Bourse pour développement personnel et formation

Certifications financées

25 jours de congés annuels

Reconnaissance des contributions et réussites

Événements annuels d'entreprise

Initiatives de bien-être

Qualifications

• 3+ ans d'expérience avec la plateforme ServiceNow.
• Expérience en conseil d'affaires et optimisation des processus requise.
• Précédent travail dans un partenaire ServiceNow est souhaitable.

Responsibilities

• Diriger les sessions de découverte et définir les priorités.
• Transcrire les exigences commerciales en conceptions fonctionnelles.
• Gérer plusieurs initiatives et livrer des résultats de haute qualité.

Skills

Collaboration avec des cadres supérieurs

Optimisation des processus

Écriture d'histoires d'utilisateurs

Gestion des relations clients

Animation d'ateliers

Education

Baccalauréat ou expérience équivalente

Certification ITIL Foundation

ServiceNow Certified System Administrator

Tools

ServiceNow

Job description

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ServiceNow Business Process Consultant - London/Remote - Up to £80,000 + Benefits, london (west end)

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Client:

Opus Recruitment Solutions

Location:

london (west end), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

11

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Join an Elite ServiceNow Partner as a Business Process Consultant, where you'll be instrumental in shaping and delivering innovative ServiceNow solutions that align with our clients’ business goals. In this role, you’ll work closely with stakeholders to understand their needs, define priorities, and implement process improvements that enhance operational efficiency and project outcomes.

You’ll lead discovery sessions, translate business requirements into functional designs, and recommend scalable solutions that support long-term platform success. Your ability to manage multiple initiatives, deliver high-quality outcomes, and stay current with ServiceNow capabilities will be key to your success.

This is a pivotal role in the build out of this partner's Centre of Excellence in the UK where you will work alongside some of the most talented specialists in the ecosystem!

What they are looking for:

We’re seeking professionals with 3+ years of experience in:

• Working hands-on with the ServiceNow platform, including at least two product areas
• Business consulting, process optimization, or product ownership
• Collaborating across departments and engaging with senior leadership
• Leading complex initiatives in large-scale enterprise environments
• Writing user stories, refining requirements, and advising stakeholders
• Facilitating workshops and managing client relationships both remotely and in person
• Experience with ITAM implementations is highly desirable

Preferred Qualifications:

• ITIL Foundation Certification (V3 or V4)
• ServiceNow Certified System Administrator
• Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps)
• Bachelor’s degree or equivalent hands-on experience
• Previous experience working within a ServiceNow Partner

What they offer:

• Base Salary Up to £80,000
• Bursary for your own development & training
• Funded Certifications
• 25 days annual leave (Increases each year of service)
• Collaborate with a high-performing ServiceNow team
• Recognition programs that reward contributions and achievements
• Remote-first work environment
• Annual company-wide events and team-building experiences
• Wellness and community engagement initiatives