ServiceNow Architect

Unisys; United Kingdom; Remote; GBP 70,000 - 110,000; Full time

Job summary

Unisys is seeking a ServiceNow Architect to join its growing consultancy team. In this remote position, you will leverage your expertise in ServiceNow to help our clients optimize their business processes. The successful candidate will drive implementation projects, mentor junior team members, and continuously enhance their skills through various training opportunities. Join us to be part of a collaborative culture that values diversity and individual growth.

Benefits

Pension

Life Assurance

Private Medical

Wellbeing & Employee Assistance Program

MBA Sponsorship Program

Bonus/Referral Programs

Qualifications

• 5+ years experience in ServiceNow with strong customer-facing skills.
• 7+ years experience with the ServiceNow Platform preferred.
• Proven expertise in ITSM and Custom Applications.

Responsibilities

• Provide technical leadership and implementation governance.
• Mentor junior developers during complex development tasks.
• Translate customer requirements into technical designs.

Skills

ServiceNow

Technical Leadership

Customer Communication

Education

Relevant Certifications in ServiceNow

Degree in IT or Related Field

Job description

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ServiceNow Architect, remote, united kingdom

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Client:

Unisys

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b8e772992a0f

Job Views:

29

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

What success looks like in this role:

About Unisys

Unisys are an Elite ServiceNow partner, supporting our customers on the Now Platform for 10+ years. Our global consultancy team works with customers across the public and private sectors, covering transportation, finance, pharmaceuticals and government agencies. We have customers using a wide range of ServiceNow Applications, supporting them both as a Managed Service Provider and with their own Cloud or On-Premise instances.

Overview

We are growing our consultancy team to advise, specify, govern and implement for our customers. You will bring your wide knowledge of the ServiceNow Platform to help customers to build a roadmap for realising value and translate this into technical designs to deliver their business processes. You will provide technical leadership and implementation governance. During implementation you will mentor junior developers while also carrying out complex development tasks.

We are building a collaborative culture to support each other while growing our expertise across the vast Now Platform.

You will be successful in this role if you have:

Your Skills & Experience

As a Senior Technical Consultant you will have 5+ years of strong experience in ServiceNow with a combination of technical development and customer-facing skills. Our Technical Architects have very wide experience with 7+ years on the ServiceNow Platform and further experience within ITSM or Software Engineering.

You communicate openly with technical colleagues & customer stakeholders, while supporting Business Analysts, Project Managers and others in the implementation team. You’re able to present business process solutions to customers and guide them towards best practice implementations. You advise on customer requirements, providing qualification and questioning as required to work together to deliver efficient, maintainable and flexible outcomes.

We are growing the impact of the Now Platform in our customer’s organisations, taking them through the journey of a strong ITSM, ITOM & CSDM foundation, through to adjacent areas of SPM, Custom Apps, SecOps and beyond. You will have strong expertise across the Platform, in ITSM and in Custom Applications, with good knowledge of ITOM, CMDB & CSDM, and will have Certifications across some of these areas with a desire to grow your skills further. We will provide training opportunities to grow further across the Platform and enhance your Certifications.

We are looking for people who will be an advocate of Best Practice implementation standards and will bring their own contribution to growing knowledge sharing and growth of quality within our team.

Additional Information

Location: Remote with some travel to customer sites

Become part of our "Winning Culture"! An international and varied field of work with worldwide opportunities awaits you! We always strive for the optimum for our first-class customers from a wide range of industries!

Corporate Social Responsibility and DEI (Diversity, Equity, and Inclusion) standards are especially important to us and go far beyond the usual! Associate Impact Groups are formed voluntarily to further develop and support our DEI standards internally.

Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you realize your individual potential!

International work opportunities abroad for all employees

"Wellbeing & Employee Assistance Program": Your (mental) health is important to us and is treated confidentially by a neutral party!

Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances

Bonus/referral/incentive/recognition programs - we want you to feel appreciated at Unisys!

What do we offer?

• Pension
• Life Assurance
• Private Medical

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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.