ServiceNow Architect - Tietoevry Tech Services (m/f/d)

Tietoevry; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

A leading IT services provider, Tietoevry, seeks a ServiceNow Architect/Senior ServiceNow Consultant to enhance customer IT landscapes in the Nordic market. The role involves planning, designing, and delivering ServiceNow implementations while ensuring customer satisfaction. Candidates should possess deep knowledge in ServiceNow ITSM, along with excellent communication skills in Swedish and English.

Qualifications

• Strong expertise in ServiceNow ITSM with an understanding of CSM and HR.
• Good knowledge of ServiceNow On-Premise implementation.
• Ability to create client specific solutions leveraging industry best practices.

Responsibilities

• Build and deliver ServiceNow implementations at customer sites.
• Advise senior client leadership on service management challenges.
• Oversee delivery roadmap and manage implementation scope.

Skills

ServiceNow ITSM

CSM

HR

Architectural frameworks

Integration solutions

Communication

Job description

You may apply to Tietoevry by selecting Apply and fill your application details to the form. You may also Apply by using LinkedIn and populate details to your application from your LinkedIn profile.

Are you a pro in ServiceNow and passionate about outstanding customer experience?

In Tietoevry Tech Service, we modernize our customers IT landscape to drive efficiency, agility and innovation, and to realize their digital ambitions. Our customers are large Nordic organizations operating in various industries as well as in the public sector. Our aim is to become the market leader in the Nordics and the first choice for our customers’ business renewal. ServiceNow is one of the leading IT Service Management platform and a focus area for Tietoevry in the Nordic market.

We are now looking for a ServiceNow Architect / Senior ServiceNow Consultant to plan, design, solution, and deliver ServiceNow implementations in client facing roles.

When joining Tietoevry Tech Services as a Servicenow architect, you will:

• Build and deliver Tietoevry’s ServiceNow implementation at customer sites in the Nordic markets while ensuring customer satisfaction and acting as the central point of contact for implementation work
• Advising senior client leadership on IT and non-IT service management challenges and developing technical solutions that align with their strategy and goals
• Overseeing the delivery roadmap, providing accurate estimates and timelines, and maintaining solution integrity throughout the process, including managing scope, change requests, and reviewing technical design specifications
• Collaborating with Tietoevry’s vendors and delivery partners to ensure timely and high-quality solution delivery
• Communicating effectively with both business and technical partners, and staying updated on industry trends, new ServiceNow features, and third-party solutions to identify opportunities and impacts
  

We believe you to have:

• Strong knowledge and expertise of ServiceNow ITSM with good understanding of CSM and HR
• Good Knowledge about ServiceNow On-Premise implementation
• Ability to create client specific solutions leveraging industry best practices
• Working knowledge of architectural frameworks such as TOGAF
• Excellent knowledge of various common integration solutions
• Be able to communicate effectively articulating technical decisions to business and technical partners
• Fluency in Swedish and English language
  

Did we get you inspired?
We look forward to your application! Please attach your CV or LinkedIn-profile and we will reach out to you. Interviews will be held on a continuous basis, so we encourage you to apply today. If you have any questions regarding this role, please contact hiring manager Amit Ambre, [e-mail].

Hope to hear from you soon!
We perform background checks on all final candidates.
Tietoevry declines calls from recruitment companies.

About Tietoevry Tech Services

Tietoevry Tech Services is a leading transformation and managed IT services provider, focusing on Nordic-based private and public customers across industries.

With our full scope of digital solutions, including applications, multi-cloud, data & AI and security services, we help businesses thrive and keep Nordic societies running.

We are a global team of 7,000+ experts representing over 50 nationalities, delivering services to our customers by combining global capabilities with Nordic proximity. Guided by our values equality, transparency and trust, we aim to be the best possible place to work at.

Now, we are looking for talented people who want to join us on our exciting journey towards becoming a standalone company and shape the digital landscape in the Nordics with us.

At Tietoevry , we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com)