Service User Engagement Administrator - HMP Berwyn

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 19,000 - 26,000; Full time

Job summary

HMP Berwyn, Health & Wellbeing team operated by Betsi Cadwaladr University Health Board, is seeking an administrator to support peer mentor coordination and meeting administration. The role involves collating data, arranging clinics on IT systems, and acting as a first point of contact for the team.

Welsh language ability is desirable though English speakers are welcome; interview on site with prison vetting clearance as a condition of offer.

Qualifications

• NVQ Level 3 in Administration or equivalent knowledge/experience.
• Significant office administration experience.
• Ability to support and deliver administration processes to deadlines.

Responsibilities

• Coordinate the peer support team at HMP Berwyn.
• Arrange meetings, prepare papers and take minutes.
• Source and provide information, including reports and data for local/national reporting.
• Use IT systems to develop and populate clinics.
• Act as first point of contact for the team.

Skills

Excellent organisational skills

Coordinate peer mentors

Education

NVQ Level 3 in Administration, or equivalent

Job description

This post is an administrator role in the Health & Wellbeing team at HMP Berwyn, supporting the Service User Engagement Office, employed by Betsi Cadwaladr University Health Board. The work centres on co-ordinating the peer support team, arranging meetings and minutes, collating reports, setting up clinics on IT systems and acting as first point of contact. Interviews are held on site at the prison, with no virtual option, and Welsh is desirable though English speakers are equally welcome. Any offer depends on prison vetting clearance.

What the job involves

• Supporting the co-ordination of the peer support team at HMP Berwyn
• Arranging meetings, preparing meeting papers and taking minutes
• Sourcing and providing information, including report collation and data analysis for local and national reporting
• Using a range of IT systems to develop and populate clinics
• Acting as the first point of contact for the team

Qualifications

• NVQ Level 3 in Administration, or equivalent knowledge and experience

Experience

• Significant office administration experience
• Supporting and delivering a wide range of administration processes to deadlines

Skills & knowledge

• Excellent organisational skills
• Ability to co-ordinate the work of peer mentors

Checks & eligibility

• Prison vetting clearance

Nice to have

• Some knowledge and understanding of project methodology
• NHS experience
• Welsh language ability