Service Transition Analyst

Cox Automotive Europe; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

Cox Automotive Europe seeks a motivated Service Transition Analyst to ensure successful transitions of new services into live operations. Collaborate with cross-functional teams to minimize disruption during changes and lead service readiness reviews, making a significant impact in a dynamic environment.

Qualifications

• Experience in IT Service Management, Service Readiness, or Transition.
• Excellent stakeholder and communication skills.
• Confidence working in complex, cross-functional environments.

Responsibilities

• Be the go-to contact for smooth service handovers from projects into live operations.
• Coordinate risk management and readiness plans for go-live success.
• Document support models, acceptance criteria, and service processes.

Skills

IT Service Management

Service Readiness

Transition

Stakeholder Management

Organisational Skills

Job description

Join to apply for the Service Transition Analyst role at Cox Automotive Europe

1 week ago Be among the first 25 applicants

Join to apply for the Service Transition Analyst role at Cox Automotive Europe

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Cox Automotive Europe

Recruitment Resourcer at Cox Automotive Europe

Service Transition Analyst

Help shape the future of technology at Cox Automotive Europe.

We're on the lookout for a Service Transition Analyst to play a key role in how we roll out innovative tech and product services across the business. If you’re passionate about process, thrive on working across teams, and love the buzz of go-lives and smooth handovers, this could be the role for you.

What you'll be doing:

As part of our Service & Infrastructure team in the Product & Technology Group, you’ll act as the bridge between project delivery and operational support — making sure new services are fully ready to go live and built to last.

You’ll:

• Be the go-to contact for smooth service handovers from projects into live operations
• Work closely with Product, Technology and Project teams to ensure changes are delivered with minimal disruption
• Lead service readiness reviews and assess transition quality
• Coordinate risk management and readiness plans for go-live success
• Document support models, acceptance criteria, and service processes
• Help run go/no-go meetings and transition workshops
• Collaborate with suppliers and outsourced partners on governance and delivery

What you'll bring:

• Experience in IT Service Management, Service Readiness, or Transition
• Excellent stakeholder and communication skills
• Confidence working in complex, cross-functional environments
• Strong organisational skills and ability to juggle priorities
• A proactive mindset — you’ll spot issues before they become problems

Bonus if you’ve got experience with large vendor landscapes or enjoy making structure from ambiguity.

We’re a powerhouse of digital innovation in the automotive space — delivering smart, scalable tech solutions across the UK & Europe. You'll be part of a collaborative team, working on meaningful projects that power some of the biggest names in the industry.

Ready to be the difference between ‘just launched’ and ‘launched right’?

Apply now and be a key player in delivering seamless, reliable services to our business.

STRICTLY NO AGENCIES PLEASE

We work with a carefully selected set of recruitment partners and are not looking to add to our PSL.

We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst and Information Technology

• Industries

  Software Development, Retail Motor Vehicles, and Wholesale Motor Vehicles and Parts

Referrals increase your chances of interviewing at Cox Automotive Europe by 2x

Sign in to set job alerts for “Service Analyst” roles.

Manchester Area, United Kingdom 1 week ago

Manchester, England, United Kingdom 1 week ago

Manchester Area, United Kingdom 4 days ago

Manchester, England, United Kingdom 2 weeks ago

Manchester, England, United Kingdom 1 month ago

Manchester, England, United Kingdom 2 weeks ago

Heywood, England, United Kingdom 1 week ago

Manchester, England, United Kingdom 2 weeks ago

Manchester, England, United Kingdom 3 days ago

Manchester, England, United Kingdom 4 days ago

Heywood, England, United Kingdom 1 hour ago

Greater Manchester, England, United Kingdom 3 weeks ago

Senior Business Analyst - Finance Support - SAP

Eccles, England, United Kingdom 5 days ago

Manchester, England, United Kingdom 1 week ago

Presales Solution Architect - Business Applications

Manchester, England, United Kingdom 2 weeks ago

Nurse Analyst- Medical Law Services (MLS)

Manchester, England, United Kingdom 1 week ago

Manchester, England, United Kingdom 1 week ago

Wigan, England, United Kingdom 5 hours ago

Bolton, England, United Kingdom 1 month ago

1st Line Support Analyst - Sporting Solutions

Greater Manchester, England, United Kingdom 1 week ago

Manchester Area, United Kingdom 1 week ago

Manchester Area, United Kingdom 2 weeks ago

Manchester, England, United Kingdom 1 week ago

Application Infrastructure Services Analyst (Manchester)

Manchester, England, United Kingdom 2 weeks ago

Irlam, England, United Kingdom 1 week ago

Rochdale, England, United Kingdom 1 month ago

Manchester, England, United Kingdom 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.