Service Technician - Southern UK

Ecolab Deutschland GmbH; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Representative to join their team in London. In this role, you will be responsible for the service and maintenance of water treatment equipment, ensuring exceptional service for a diverse range of industrial customers. With a focus on problem-solving and customer relationships, you will engage in fault finding, routine maintenance, and compliance with safety standards. This position offers a competitive salary, a company vehicle, and access to innovative training programs, ensuring your career path is both rewarding and progressive. Join a company that prioritizes clean water and sustainable practices while providing you with the tools for success.

Benefits

Company Vehicle

Mobile Phone

Innovative Training Programs

Support from Technical Team

Qualifications

• 5 years experience in maintaining water treatment equipment.
• Deep knowledge of water softeners and related technologies.

Responsibilities

• Engage in breakdown fault finding and minimize equipment downtime.
• Respond to emergency callouts and provide timely solutions.
• Document all work activities accurately and maintain records.

Skills

Water Treatment Equipment Maintenance

Problem Solving

Customer Relationship Management

Fault Finding

Compliance with Health & Safety

Education

Plumbing Qualifications

Electrical Qualifications

Job description

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

Nalco Water, an Ecolab Company, seeks a Field Service Representative to join its industry leading sales team. You’ll be responsible for the service and maintenance of our equipment and innovation across a wide range of industrial customers. Using your knowledge of water treatment equipment you will provide our customers an exceptional service. With a passion for solving problems and overcoming barriers you will ensure our equipment provides continuous value to our customers.

What’s in it For You:

• You’ll join a growth company offering a competitive salary and benefits.
• A company vehicle and mobile phone.
• A long term, advancing career path in service and maintenance.
• Access to the industry’s most innovative training programmes.
• Support from a dedicated technical team.
• A culture that values safety first, including training and personal protection.
• Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments.

What You Will Do:

• Engage in breakdown fault finding and rectification to minimize equipment downtime.
• Undertake routine maintenance servicing, ensuring compliance with company procedures is followed.
• Respond to emergency callouts, providing timely solutions and support.
• Document all work activities accurately and maintain up-to-date records.
• Servicing and repairs of water treatment equipment, working on water softeners, Reverse Osmosis, Deionisers, dosing units, chlorine dioxide and chemicals.
• Managing direct relationships with customers and plant operatives.
• Completing Service Reports and other associated documentation.
• Ensuring that all company policies inc. Health & Safety are always observed and abided with.

Territory/Location Information:

• This position is based in London and the South East.
• Extensive travel throughout the South East is required.
• Customers are within the F&B, Pharma, Light manufacturing, glass industries.
• Overnight travel required rarely for training and projects.

As a trusted partner, our customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.

Training programmes are held in the field and in Leiden, Netherlands. Travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.

Qualifications:

• 5 years experience maintaining water treatment equipment.
• Deep knowledge of water softeners.
• Plumbing and electrical qualifications an advantage.

Immigration sponsorship is not available for this role.

About Nalco Water

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.