Service Technician

Ernest Doe & Sons Ltd; Wollaton; On-site; GBP 41,328,000 - 52,349,000; Full time

Benefits offered by this job

Company van

Company phone

32 days annual leave

Pension scheme

Death in Service cover

Job summary

Ernest Doe & Sons Ltd is seeking an experienced Specialist Vegetable Service Technician for our Sutterton, Lincolnshire branch. You will repair, service and install agricultural equipment, including products from Ecorobotix, Tumoba, Verhoest and Samon, while maintaining strong customer relations.

The role is based on site with a permanent contract, 39 hours per week, and includes a company van and mobile phone.

Qualifications

• Experience in the agricultural industry is advantageous.
• Ability to diagnose faults and carry out repairs, including chargeable or warrantable work.
• Service, maintain and diagnose faults on in-field agricultural machinery and crop production equipment (e.g., Ecorobotix, Tumoba, Verhoest, Samon).
• Installation, commissioning and modification of in-field equipment, including fabrication and repairs where required.
• Complete job cards with machine details, time, mileage and documentation.
• Liaise professionally with customers and suppliers as required.
• Ability to work independently or as part of a team.
• Adhere to health and safety practices and maintain fitness.
• Self-motivated with a proactive approach and good appearance.
• Full valid driving licence with no more than 3 points.

Responsibilities

• Repair and maintain Specialist Vegetable machinery sold by the company.
• Install, commission and modify in-field equipment as required.
• Complete job cards with machine details, time and mileage.
• Liaise with customers and suppliers professionally.
• Work independently or as part of a team.
• Adhere to health and safety practices at all times.

Skills

Agricultural experience

Fault diagnosis

In-field servicing

Installation/commissioning

Customer liaison

Teamwork/independence

Health & safety

Driving licence (B)

Tools

Digital service tools

Computers

Job description

We are currently looking for an experienced Specialist Vegetable Service Technician to join the established team at our Sutterton branch, based in Lincolnshire. Join a forward-thinking company that’s at the cutting edge of agricultural technology and services.

We’re more than just a workplace, we’re a community of skilled technicians who support and learn from each other every day. Whether you're looking to take your career to the next level or grow with us, we offer opportunities to develop, evolve, and be part of something special. If you're ready to join a team that values creativity, problem-solving, and have a can-do attitude, we want you on board!

Role Purpose:

To repair and maintain all equipment associated with Specialist Vegetable machinery (but not limited to) that is sold by the company's sales departments.

Essential Skills/Experience:

• Proven experience within the agricultural industry would be advantageous
• Ability to diagnose faults and successfully carry out repairs which may be chargeable or warrantable
• Service, maintain and diagnose faults on in-field agricultural machinery and crop production equipment, including products from manufacturers such as Ecorobotix, Tumoba, Verhoest and Samon, among others
• Installation, commissioning and modification of new and existing in-field equipment, including fabrication and repairs where required
• Complete job cards in full relating to work undertaken, including machine details, time, mileage and any accompanying documentation
• Liaise professionally with customers and suppliers as required
• Ability to work independently using own initiative, as well as part of a team
• Ability to adhere to health and safety practices and procedures at all times
• Maintain a good general level of health and fitness
• Self-motivated with a proactive approach to work
• Good general appearance
• Competent in the use of computers and digital service tools
• Excellent customer service skills, as this is a customer-facing role
• Full valid driving licence with no more than 3 points

Additional Information

Start Date: Immediate, but subject to successful candidates notice period

Location: Sutterton, Lincolnshire, PE20 2ET

Hours: 39hrs per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1hr unpaid lunch) Overtime paid at time and a half on completion of 39hrs Monday to Friday

Contract: Permanent, full time, hourly paid

Salary: £Competitive, depending on experience plus Company Van and Company mobile phone

Benefits:32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Staff Discount in Country Stores and Death in Service Cover (2 x salary)