Service Technician

Camlin Group; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology company seeks a Service Engineer to join their team, focusing on servicing and maintaining electrical products in the power and rail industries. The ideal candidate will have a background in Electrical/Electronic Engineering, strong safety awareness, and effective communication skills. This role offers comprehensive training and the opportunity to work within a dynamic, customer-focused environment.

Qualifications

• Minimum of 2 years experience in engineering field services.
• Strong safety mindset.
• Ability to communicate effectively with clients and colleagues.

Responsibilities

• Responsible for product servicing and maintenance.
• Document and assess required repair work.
• Provide technical product support alongside service professionals.

Skills

Electrical knowledge

Communication skills

Teamwork

Problem-solving

Safety mindset

Education

HNC/HND in Electrical/Electronic Engineering

Job description

Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors.

At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of now, Camlin operates in over 20 countries worldwide.

Camlin require a confident, capable, technically minded individual with an engineering background to join our Service Centre team. The successful candidate can expect to join a highly motivated team of customer focused engineers and technicians who work at the forefront of electricity network system innovation.

The day-to-day role will be a mix of product servicing, scheduled maintenance, and customer technical support tasks. It also includes, assessing product performance, and maintaining effective communication, with a focus on safety and quality.

Role breakdown:

• Responsibility for completion of unit repair/service/maintenance to company standards and specifications.
• Repair, maintain and service Camlin products using standardised techniques, testing, tools and practices.
• Accurate completion of repair/service/maintenance documentation.
• Adoption of controlled company documentation and instrumentation practices and guidelines.
• Documenting and assessing required repair work on company products prior to quote.
• Other duties as directed by management, commensurate with the role.
• Provide technical product support alongside Camlin service professionals as required.
• Communication: Maintain clear and concise business communication, both written and oral.
• Health and Safety: Always adhere to health and safety guidelines.
• Training: Full training will be provided on the job.

The successful candidate must be able to demonstrate good electronic and electrical knowledge and maintain high technical level of product knowledge. They must be team oriented, flexible and actively seek to share information and assist their peers.

WHAT YOU WILL NEED TO SUCCEED

• Qualifications in Electrical/Electronic Engineering HNC/HND or equivalent preferred.
• Minimum of 2 years previous experience in providing engineering field services or prior experience within an electrical utility or similar industry.
• Must possess a strong safety mind-set.
• Excellent oral and written communication skills.

PERSONAL ATTRIBUTES

• A good team player capable of delivering results under pressure and to strict deadlines
• Ability to communicate effectively with clients and colleagues.
• Quality focused.
• A positive "can do" enthusiastic attitude towards addressing technical challenges

OUR VALUES

• We work together
• We believe in people
• We won’t accept the ‘way it has always been done’
• We listen to learn
• We’re trying to do the right thing

Equal Employment Opportunity Statement

Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital states, ancestry, physical or mental disability, gender identity or sexual orientation.