Service Technician
Donnelly Group
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Benefits offered by this job
Job summary
The Donnelly Group is seeking a Service Technician to service and repair vehicles at our Northern Ireland location. You will recondition, service and diagnose faults, ensuring all work meets manufacturer standards and is documented accurately.
Essential: Level 3 apprenticeship or time served in light vehicle repair, and a full UK driving licence. Training and development opportunities are provided in a supportive team environment.
Qualifications
- Completion of Apprenticeship or time-served experience in light vehicle repair.
- Must hold a full UK driving licence.
- Willingness to train towards manufacturer qualifications.
Responsibilities
- Recondition and prepare vehicles to high mechanical standards.
- Carry out routine servicing and maintenance.
- Replace brakes, timing belts and other components as required.
- Diagnose faults using diagnostic equipment and technology.
- Complete repairs efficiently to manufacturer standards.
- Accurately record service, repair and maintenance work.
- Maintain a safe, clean and organised workshop.
- Deliver right-first-time servicing and repair work.
- Collaborate with colleagues to ensure customer satisfaction.
Skills
Education
Tools
Job description
Location: 3 Green Rd
At Donnelly Group, we are looking for talented individuals who share our passion for our brands and commitment to delivering an outstanding customer experience. Every member of our team plays a vital role in putting the customer first, making this an excellent opportunity to develop your career.
- Recondition and prepare vehicles to the highest mechanical standards.
- Carry out routine servicing and maintenance work.
- Replace brakes, timing belts, and other vehicle components as required.
- Diagnose faults using the latest diagnostic equipment and technology.
- Complete repairs efficiently and to manufacturer standards.
- Accurately record all service, repair, and maintenance work.
- Perform warranty-related inspections, maintenance, and repairs.
- Ensure all work is completed safely, economically, and within agreed timescales.
- Maintain a clean, organised, and safe working environment.
- Deliver a "right first time" approach to all servicing and repair activities.
- Work collaboratively with colleagues to ensure excellent customer satisfaction.
- Strong mechanical knowledge and technical skills.
- Experience servicing and repairing vehicles.
- Ability to diagnose and resolve faults effectively.
- Attention to detail and commitment to quality workmanship.
- A positive attitude and customer-focused approach.
- Ability to work independently and as part of a team.
- Currently completing level 3 or fully qualified - NVQ Level 3 in relevant course or equivalent (e.g. City and Guilds, BTEC);
- It is essential that the person has at least 2 years’ experience working within a multi-brand or non-franchise environment either as an apprentice or time served technician
- Prior use of diagnostic equipment such as snap on or launch however full training will be provided
- A full driving licence is essential
- Industry leading salary and bonus scheme
- Contributory Pension/Life Assurance Scheme
- Training available to ensure continued career progression
- Performance related bonus
- Company Health & Well being package which includes membership of Kingsbridge Hospital Diamond Club
- 30 days annual leave
- Cycle to work scheme
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short listing criteria to facilitate the short listing process.
Donnelly Group is an equal opportunities employer
Servicing, Managerial / Operational, Manufacture / Production
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
- Completion of Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications and/or equivalent time served experience
- Your commitment to achieve a manufacturer’s recognised qualification within an agreed timeframe
- A full UK Driving Licence
- Great communication skills with the ability to liaise with colleagues
- A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
- A mindset that prioritises health and safety matters
Sunday 30th August, 2026
fulltime
Based on Experience
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