Service Team Manager

JR United Kingdom; Slough; Hybrid; GBP 47,000; Full time

Job summary

A leading company in the insurance sector is on the lookout for a Broking Manager to lead a team in a dynamic environment. This role involves coaching, performance management, and operational support, offering competitive salary and benefits, within a collaborative culture. With hybrid working options and strong career progression, this opportunity is perfect for those looking to make an impact with their leadership style.

Benefits

Professional development

Comprehensive benefits package

Hybrid working

On-site parking

Qualifications

• Natural leader with a passion for coaching and performance.
• Experience in managing a team of commercial handlers.
• Ability to align team objectives with business goals.

Responsibilities

• Leading, motivating, and developing a team of commercial handlers.
• Conducting regular 1:1s, training, performance reviews, and team meetings.
• Driving team culture and promoting collaboration.

Skills

Leadership

Coaching

Performance Management

Team Development

Collaboration

Job description

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This business isn't just about policies and premiums – they’re about people, relationships, and a cracking team environment.

Based in a bright, modern flagship office near Reading (parking on-site and with fantastic transport links), they offer hybrid working, professional development, and the chance to genuinely enjoy your work week.

They're growing fast and are looking for talented individuals across multiple roles whether that be experienced leader, trusted handler, or a growth-minded Account Executive.

Broking Manager

£47,000 (negotiable) + comprehensive benefits package

Are you a natural leader with a passion for coaching and performance, maybe you're looking to take a step up into Leadership from a Senior technical Handling role?

This role is all about people – managing a team of 10+ Commercial Account Handlers, supporting development, and creating an environment where individuals thrive and the team delivers consistently high service.

What you’ll be doing:

• Leading, motivating, and developing a team of commercial handlers
• Conducting regular 1:1s, training, performance reviews, and team meetings
• Working closely with senior management to align objectives and support wider business goals
• Driving team culture and promoting collaboration
• Supporting operational improvements and service delivery

What makes this role stand out:

• Established, supportive team with solid experience
• Genuinely collaborative management team – your voice will be heard
• Growth business = career progression for you and your team
• You’ll have the freedom to shape your own management style