Service Support & Safeguarding Lead

Working for Hull City Council; United Kingdom; Remote; GBP 27,000 - 29,000; Part time

Benefits offered by this job

LGPS pension

23 days annual leave + public holidays

Training and career development

Diversity and inclusion initiatives

Job summary

Hull City Council is seeking a part-time, permanent Professional Practice Support role to provide front-line administrative assistance and customer-focused services to designated teams.

The post involves managing front-of-house staff, health and safety duties, financial transactions, and data entry across multiple systems while supporting the Professional Group Leader. It offers a structured, Service-oriented environment with safeguarding responsibilities.

Qualifications

• Deliver high quality administrative support to designated service teams.
• Handle confidential records and maintain filing systems.
• Provide guidance to customers and staff using appropriate channels.
• Assist with financial transactions and procurement per procedures.

Responsibilities

• Deliver high quality, efficient and responsive service support to designated Service Teams.
• Promote safeguarding for children, young people and vulnerable adults as required.
• Ensure excellent customer service and meet service standards.
• Directly supports managers by overseeing site health and safety and property maintenance.
• Manage confidential filing systems and data entry in Carefirst/Liquid Logic.
• Lead and supervise a small staff team, coordinating work and competencies.

Skills

Customer service

Team leadership

Health and safety compliance

Data entry / admin

Tools

Carefirst/Liquid Logic

Airs web

NPS portal

Job description

Hull City Council is seeking a part-time, permanent Professional Practice Support role to provide front-line administrative assistance and customer-focused services to designated teams.

The post involves managing front-of-house staff, health and safety duties, financial transactions, and data entry across multiple systems while supporting the Professional Group Leader. It offers a structured, Service-oriented environment with safeguarding responsibilities.