Service Support Centre Administrator

Coventry And Rugby GP Alliance; Coventry; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Annual Leave 27 days

Sick Pay

NHS Pension scheme

Enhanced Maternity Leave

Paternity Leave

Blue Light Discounts

Employee Assistance Network

NHS Fleet Solutions

Supportive work environment

Job summary

Coventry and Rugby GP Alliance is seeking a motivated and highly organised Services Support Centre Administrator to join our friendly team. You will provide comprehensive administrative support across the Services Support Centre to help deliver high-quality patient services and ensure the smooth running of day-to-day operations.

You will work closely with the Services Support Centre Team Leaders, Head of Clinical Patient Services and other colleagues, maintaining records, updating monitoring

Qualifications

• Provide administrative support across the Services Support Centre.
• Maintain records and information systems; manage correspondence.
• Support team leaders and colleagues; deliver high-quality customer service.
• Adapt to evolving workload and staffing levels.

Responsibilities

• Maintain information and monitoring systems.
• Support the demands of the service and day-to-day operations.
• Liaise with health professionals and other stakeholders.
• Provide excellent customer service to a variety of stakeholders.

Job description

We are seeking a motivated and highly organised Services Support Centre Administrator to join our friendly and supportive team. This is an excellent opportunity to provide comprehensive administrative support across the Services Support Centre, helping to ensure the delivery of high-quality patient services and the smooth running of day-to-day operations. Working closely with the Services Support Centre Team Leaders, Head of Clinical Patient Services, colleagues across the organisation, and external health professionals, you will support a wide range of administrative functions. Responsibilities will include maintaining accurate records and information systems, managing correspondence, updating monitoring tools, and providing excellent customer service to a variety of stakeholders. The ideal candidate will be proactive, adaptable, and committed to delivering high-quality administrative support while contributing to the ongoing success and development of services that support patients and healthcare professionals., To provide full and comprehensive administrative support to the overall Services Support Centre and more specifically, the Services Support Centre Team Leaders, Head of Clinical Patient Services, as well as other colleagues and health professionals across the organisation. Duties and responsibilities may include any or all of the items in the following list and may vary from time to time under the direction of the management team, dependent on current and evolving workload and staffing levels. The post holder will be required to maintain information and monitoring systems, and to support the demands of the service.

At Coventry and Rugby GP Alliance, we pride ourselves on fostering a culture of innovation, growth, and continuous learning. As a member of our team, you'll have the opportunity to work alongside talented professionals who are committed to delivering excellence and driving positive change within our industry.

We take pride in offering a robust package to support our employees, including:

• Annual Leave - Enjoy 27 days of annual leave for full-time employees, in addition to bank holidays.
• Sick Pay - Our enhanced sick pay policy ensures you are supported during times of illness.
• Pension Scheme - Access to the NHS pension scheme to secure your financial future.
• Enhanced Maternity Leave - We provide generous maternity leave to support new parents.
• Paternity Leave: We also offer paternity leave to allow new fathers to bond with their newborns.
• Blue Light Discounts - Take advantage of exclusive discounts available for our staff. After probation you can make an expense claim for the price of your blue light discount card and receive full reimbursement
• Employee Assistance Network - Access support through our employee advice network for personal and professional challenges 365 days a year 247
• NHS Fleet Solutions - A salary sacrifice car leasing scheme with savings on monthly payments for brand new cars.
• We are committed to creating a supportive and rewarding work environment for all our employees.