Service Support Assistant

NHS; Hereford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Wye Valley NHS Trust Hereford County Hospital in Hereford is seeking a dedicated cleaner to support a 24/7 patient flow service, maintaining a clean environment and minimising cross-contamination risks. The role is offered as both full-time and part-time with a permanent contract and a pro rata salary of £25,272 per annum.

Under the supervision of the Clinical Site Manager, you will operate cleaning equipment, follow instructions, complete audits, and promptly report any issues to ensure patient

Qualifications

• Able to demonstrate understanding of hygiene standards in a clinical environment.
• Ability to follow instruction / work on own
• Ability to communicate both verbally and in writing to a wide range of people

Responsibilities

• Providing 24/7 support to patient flow by maintaining the cleanliness of the environment as and when directed by Clinical Site Manager
• To use equipment provided as required for the task
• Complete all audit and quality standards documentation as required
• To recognise and report to appropriate senior staff any equipment failure or environmental factors that has the potential of an adverse impact.

Skills

Hygiene standards

Independent worker

Communication

Education

Secondary Education

Tools

Cleaning equipment

Job description

Main area SSA Grade Band 2 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Covering 24 hour period) Job ref 229-MED-8376469

Site Wye Valley Trust - Hereford County Hospital Town Hereford Salary £25,272 Per Annum, Pro Rata Salary period Yearly Closing 15/11/2026 23:59

Job overview

This position works under direct supervision of the Clinical Site Manager on shift in support of a 24/7 patient flow service undertaking tasks and duties delegated. The main element of the role is to provide specialist cleaning to areas within Wye Valley Trust to minimise the risk of cross contamination.

This is a vital role to ensure the safety of patients moving around the Trust.

Main duties of the job

Providing 24/7 support to patient flow by maintaining the cleanliness of the environment as and when directed by Clinical Site Manager

To use equipment provided as required for the task

Complete all audit and quality standards documentation as required

To recognise and report to appropriate senior staff any equipment failure or environmental factors that has the potential of an adverse impact.

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.

More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.

Detailed job description and main responsibilities

For more information about the role and responsibilities please see the attached Job Description and Person Spec.

Person specification

Education & Qualifications

• Secondary Education

Skills, Knowledge & Abilities

• Able to demonstrate understanding of hygiene standards in a clinical environment.
• Ability to follow instruction / work on own
• Ability to communicate both verbally and in writing to a wide range of people

Experience

• Willing to develop skills and competencies relevant to the role
• Working in a Hospital environment or similar environment

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.